Client Service Associate: Finance Ops & Advisor Support

Davenport & Company LLC; Richmond (VA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

401(k) safe harbor

Profit sharing

Disability insurance

Life insurance

HDHP with HSA

Paid time off

Dental benefits

Wellness programs

Volunteer opportunities

Job summary

Davenport & Company LLC in Richmond, VA is seeking a Client Service Associate (Unregistered) to support Financial Advisors by servicing clients and maintaining relationships. This full-time, non-exempt role emphasizes accuracy, organization, and excellent communication with internal teams and external clients.

The successful candidate will have a financial services background, be ready to obtain required FINRA licenses within two years, and contribute to a culture of service and teamwork at

Qualifications

• Bachelor's degree preferred
• Experience in financial services or banking strongly preferred
• FINRA Licensing: Must obtain the SIE, Series 7, and Series 63 within 2 years
• Extremely well-organized, detail oriented and accurate; must be able to multi-task and meet deadlines
• Highly motivated with excellent communication and customer service skills
• Proficiency in Microsoft Outlook, Word, and Excel
• Ability to learn and master computer programs that house customer data
• Basic bookkeeping skills and record keeping ability
• Ability to understand and adhere to industry rules and regulations

Responsibilities

• Answering phones, filing, and preparing correspondence
• Submitting client requests for checks, wires, transfers, and security registrations
• Helping clients to understand their monthly statements and annual tax notices
• Acquiring cost basis
• Responding on a timely basis to operational notices
• Assisting with all forms of account paperwork
• Maintaining records and files as required by the Compliance department
• Processing mailings and arranging seminars
• Working with internal service departments including Operations, Financial Services, and Research, among others
• Cooperating with co-workers to cover various needs as they arise in the sales area

Skills

Customer service

Communication

Multi-tasking

Detail oriented

Education

College degree

Tools

Outlook

Word

Excel

Job description

Davenport & Company LLC in Richmond, VA is seeking a Client Service Associate (Unregistered) to support Financial Advisors by servicing clients and maintaining relationships. This full-time, non-exempt role emphasizes accuracy, organization, and excellent communication with internal teams and external clients.

The successful candidate will have a financial services background, be ready to obtain required FINRA licenses within two years, and contribute to a culture of service and teamwork at