Financial Service Representative (FSR)

Weststar-Credit-Union; Las Vegas (NV); On-site; USD 29,000 - 30,000; Full time

Job summary

WestStar Credit Union in Las Vegas is seeking a motivated Financial Service Representative to join our member-focused team. You will regularly promote loan and deposit products and deliver outstanding service to members.

Open accounts, assist with loan applications, process transactions, and cross-sell services while meeting monthly loan goals. A fast-paced environment and strong knowledge of credit union products are essential.

Qualifications

• Minimum 2-3 years in a financial institution with lending/sales experience.
• Ability to work in a fast-paced, goal-oriented environment.
• Knowledge of credit union products, services and lending standards.

Responsibilities

• Promote and sell loan products, deposits and services to members.
• Open and service accounts; provide information for membership.
• Interview loan applicants and obtain required documentation.
• Process and disburse loans with required disclosures.
• Cross-sell credit union products based on member needs.
• Meet monthly loan goals and comply with BSA/OFAC and other regulations.
• Handle transactions, card issuance, and account closures as needed.
• Participate in compliance training and perform other duties.

Skills

Sales

Customer service

Lending knowledge

Cross-selling

Financial products

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Organization

WestStar Credit Union is a Gaming Employees" Credit Union. Our efforts continue to focus on understanding the unique needs of the gaming industry in service, excellence and convenience. We understand the special and unique requirements of the gaming industry. We currently have three branches in Las Vegas along with our Corporate Headquarters and one branch in Reno. WestStar Credit Union is looking for energetic, motivated and sales driven candidates to join our Team. If you possess these skills and qualifications.

Description

Establishes primary financial and lending relationship with our members, while always focusing on excellent member service.

Essential Job Functions:

• Maintain a thorough knowledge of all Credit Union loan policies, products and promotions.
• Aggressively promote and sell all credit union products and services including but not limited to secured, unsecured loans, all insurance products, CD's, IRA's etc.
• Open and set up new accounts and service existing accounts. Provide members with all necessary information for membership.
• Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances and any other requests received from members.
• Issuance of ATM and Visa Debit Cards; assessment of fees and blocking of cards.
• Processing of closure of accounts and ensuring the closure of all ancillary products including and not limited to ATM, Visa Debit Card, Visa Credit Card, etc.
• Interview consumer loan applicants and provide information on consumer loan products that best meet the member's needs. Request and review all required information and documentation to secure a loan.
• Assist the member in completing loan applications; in person, over the phone and/or electronically.
• Notify applicant of loan decision. Correspond with members, applicants and creditors to resolve questions regarding application information.
• Process and disburse loans; ensuring all applicable disclosures are explained and disbursed to members and all required documents are received for processing of loan.
• Actively cross sell credit union products and services based on member needs that are obtained from member interview and/or review of member's account and credit reports.
• Required to attain 75% of monthly loan goals set every month by the VP of Member Solutions.
• Ensure adherence to all job‑related aspects of the credit union's compliance programs - specifically but not limited to the BSA/OFAC/US Patriot Act/Red Flag/Elder Abuse, TISA and TIL
• Performs transactions for members such as deposits, withdrawls, payments, ect.
• Compliance with the Bank Secrecy Act and other compliance programs and their implementing regulations, as they pertain to your position, is a condition of employment. Attendance to the compliance training programs is mandatory. Your participation or lack thereof of the credit union's compliance and compliance training program is part of and may influence the results of your performance evaluation.
• Perform other duties as assigned.

Position Requirements

Must have a minimum of 2-3 years in a financial institution with at least 1-2 years of experience in sales and or lending. Must be able to work in a fast paced and goal oriented environment. Thorough knowledge of all credit union products, services and lending standards and policies is preferred. Must have the ability to cross sell at all member contacts. Should posse’s basic skills of being able to analyze and submit all financial information of a member for lending purposes.

Full-Time/Part-Time Full-Time

Shift Days

Salary Range $21.00 to $22.79 hourly DOE

Position Financial Service Representative (FSR)

Exempt/Non-Exempt Non-Exempt

Open Date 8/25/2026

Location Las Vegas

This position is currently accepting applications.