Financial Service Representative

Money Mart; Jacksonville (FL); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Market competitive Pay

Monthly bonus potential

Competitive Paid Time Off

Group Retirement Options

Education Reimbursement Program

Exclusive Perks through Perkopolis

Free company services

Discounted company services

Job summary

Money Mart in Jacksonville, Florida, is seeking a dedicated individual with a passion for customer service to join our team. As part of our commitment to empowering customers, you will help deliver quality financial services while achieving store profitability goals.

The ideal candidate should have at least one year of sales experience, a high school diploma, and a strong desire to provide excellent customer care. Enjoy benefits like competitive pay, paid time off, and education reimbursement.

Qualifications

• Minimum of one year of financial services and sales experience.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution of all customer transactions.
• Determine customers' needs and provide solutions that satisfy those needs.
• Handle cash and accurately enter transactions into the system.
• Contact customers with past due balances and negotiate payment terms.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service passion

Sales experience

Education

High school diploma or equivalent

Job description

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment! Our mission is to be North America’s leading non‑prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives.

As a company, we are committed to creating an environment where everybody is somebody, and together we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives.

Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive Paid Time Off
• Plan for your future with our group Retirement Options
• Education Reimbursement Program to invest in your education and career growth.
• Exclusive Perks through Perkopolis – enjoy special discounts and offers.
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
• Discounted company services including foreign exchange and Koodo services.
• And Much More!

Branch Location: 10230 Atlantic Blvd #3

During a typical day, you will:

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will:

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.