Financial Service Representative

Money Mart; Lehigh Acres (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Market competitive pay

Monthly bonus potential

Competitive paid time off

Group retirement options

Education reimbursement program

Exclusive perks through PerkoPolis

Free company services

Discounted company services

Job summary

Money Mart is looking for a dedicated team member in Lehigh Acres to enhance customer service and ensure store profitability. In this role, you'll interact directly with customers to provide tailored financial solutions and handle transactions.

The ideal candidate has a passion for service, sales experience in financial settings, and a high school diploma or equivalent. Join Money Mart and contribute to our mission of financial empowerment.

Qualifications

• Minimum one year of financial services and sales experience.
• Passion for customer service.
• High school diploma or equivalent is required.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience.
• Determine customers’ needs and provide solutions.
• Handle cash and accurately enter transactions.
• Contact customers over the phone for payment terms.
• Complete all documentation accurately.
• Follow safety and compliance requirements.

Skills

Customer service

Sales experience

Cash handling

Education

High school diploma or equivalent

Job description

Company Overview

At Money Mart, we’re more than just a financial services provider – we are the catalyst for financial empowerment. Our mission is to be North America’s leading non‑prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

We support our communities by contributing over $500,000 annually to food security, housing, health, emergency services, and other critical initiatives. Our culture embraces diversity and inclusivity, fostering an environment where everyone can thrive and contribute their unique perspectives.

Benefits

• Market competitive pay
• Monthly bonus potential based on operational success
• Competitive paid time off
• Group retirement options
• Education reimbursement program
• Exclusive perks through PerkoPolis
• Free company services: cheque cashing, money orders, Telpay‑bill payment, prepaid MasterCard
• Discounted company services: foreign exchange and Koodo
• And much more

Branch Location

1444 Lee Blvd. and 51 Homestead Rd

Day‑to‑Day Responsibilities

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers’ needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past‑due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Qualifications

• Minimum one year of financial services and sales experience
• Passion for customer service
• High school diploma or equivalent

EEO & Disability Accommodation Statement

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you require accommodation, please notify Money Mart and we will work with you to determine how to meet your needs.