Financial Service Rep - Up to $25/hr | No Weekends

Arkansas Federal Credit Union; Little Rock (AR); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Earn up to $25/hr

No Weekends

Paid community involvement

Medical, dental, vision & life

401(k) with employer match

Tuition reimbursement

4 weeks paid time off + 11 holidays

Advancement opportunities

Membership with Arkansas Federal

Job summary

Arkansas Federal Credit Union in Little Rock seeks a Financial Service Representative to engage members, understand their financial needs, and offer the right products. You will build trust, manage accounts, and guide loan applications to help members achieve financial goals.

The role emphasizes friendly service, tech proficiency, and a commitment to community, with no weekend work and strong development opportunities.

Qualifications

• Minimum 2 years of related customer service experience.
• Educated with at least a high school diploma or equivalent.
• Friendly, conversational and trustworthy demeanor.
• Knowledge of financial industry models and products.
• Ability to engage members and assess needs effectively.

Responsibilities

• Build positive relationships and retain long-term member connections.
• Understand Arkansas Federal products to enhance member experience.
• Identify member needs and make financial recommendations.
• Handle member accounts and respond to requests.
• Guide members through loan applications and other requests.

Skills

Friendly, conversational, trustworthy

Tech-savvy

Passionate about helping others

Knowledge of financial industry models

Customer service experience

Education

High school diploma or equivalent

Job description

Arkansas Federal Credit Union in Little Rock seeks a Financial Service Representative to engage members, understand their financial needs, and offer the right products. You will build trust, manage accounts, and guide loan applications to help members achieve financial goals.

The role emphasizes friendly service, tech proficiency, and a commitment to community, with no weekend work and strong development opportunities.