Financial Sales Manager I (Branch Manager)

First Citizens Bank; Marion (NC); On-site; USD 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a Financial Sales Manager to lead branch operations and drive sales efforts. This role offers a unique opportunity to make a significant impact in the community while developing a high-performing team. You will engage with customers, generate new business opportunities, and ensure compliance with banking regulations. Join a forward-thinking organization that values your contributions and offers a competitive benefits program designed to meet your needs. If you're passionate about financial services and want to make a difference, this is the perfect opportunity for you.

Qualifications

• 2 years in Sales or financial services with supervisory experience.
• Must complete bank-sponsored licensing program within 12 months.

Responsibilities

• Manage sales efforts and associates in a branch location.
• Engage with customers through proactive outreach to generate business.
• Ensure compliance with regulations and bank policies.

Skills

Sales Management

Customer Service

Financial Analysis

Business Development

Networking

Education

Bachelor's Degree

High School Diploma or GED

Job description

Overview

Stable. Family. Opportunities. Unique. Whether First Citizens Bank has been established for 120+ years, or expanding its presence in your market, we invite you to be a part of our story. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

As a Financial Sales Manager at First Citizens Bank, you will manage sales efforts and associates in a branch location and oversee branch operations, with the support of an operations specialist. This role engages in outbound calling activities to generate new business opportunities and drives accountability for proactive customer outreach with the branch sales team. You will leverage your team and your own expertise in consumer and small business financial needs. This position establishes banking relationships, extends credit, and identifies referrals for specialty partners.

Responsibilities

1. Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Engage with customers, prospects and referral sources through proactive outreach. Represent the Bank in the community for the purpose of generating additional business and identifying potential CRA opportunities for the Bank.
2. Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team.
3. Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities.
4. Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.

Qualifications

• Bachelor's Degree and 2 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory OR High School Diploma or GED and 6 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory
• License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Associates must complete the bank-sponsored licensing program within 12 months of entering the role and must complete federal registration and annual renewal as required by the SAFE Act.
• Required Skills: Providing financial guidance and expertise, financial literacy, financial analysis, knowledge of retail banking products and services, business development, networking and building centers of influence, application of a structured sales process.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed, and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.