Financial Representative

Sedgwick; Southfield (MI); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Sedgwick, a global leader in risk and benefits solutions, is seeking a Financial Representative in the Southfield, MI area. The role focuses on calculating employee benefit overpayments and obtaining reimbursements from disability and workers' compensation cases.

The position requires a Bachelor's degree and about 3 years of financial experience, with strong claims management knowledge and excellent communication skills.

Qualifications

• Bachelor's degree preferred; Licenses as required.
• Three (3) years of financial experience or equivalent combination of education and experience required.
• Claims management experience preferred.

Responsibilities

• Ensures compliance with established recovery procedures and standards.
• Maintains quality control and conducts periodic file reviews.
• Provides payroll administration services for claimants receiving payments from outside of company systems.
• Coordinates recovery activity on assigned cases.
• Refers cases to collection agencies as applicable.
• Notifies employees verbally and in writing of claim overpayments.
• Responsible for manual calculations of employee benefit overpayments.
• Supports the organization's quality program(s).

Skills

Claims management

Microsoft Office

Communication skills

Analytical skills

Teamwork

Negotiation skills

Discretion

Problem solving

Education

Bachelor's degree

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Financial Representative

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:

Southfield, MI : 300 Galleria Officentre Southfield MI 48034

PRIMARY PURPOSE:

To calculate employee benefit overpayments; and to obtain reimbursements from overpaid disability and worker's compensation cases.

ESSENTIAL FUNCTIONS And RESPONSIBILITIES

• Ensures compliance with established recovery procedures and standards.
• Maintains quality control.
• Conducts periodic file reviews of team members' files.
• Provides payroll administration services for claimants receiving payments from outside of company systems.
• Coordinates recovery activity on assigned cases.
• Refers cases to collection agencies as applicable.
• Notifies employees verbally and in writing of claim overpayments.
• Responsible for manual calculations of employee benefit overpayments.

ADDITIONAL FUNCTIONS And RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

Qualifications

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Licenses as required.

Experience

Three (3) years of financial experience or equivalent combination of education and experience required. Claims management experience preferred.

Skills & Knowledge

• Good knowledge of claims management
• Technical knowledge of recovery requirements
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Good judgment and discretion skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:

Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

Computer keyboarding, travel as required

Auditory/Visual:

Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.