Financial Planning & Client Serv. Coord.

Lake Ridge Bank; Madison (WI); On-site; USD 55,000 - 90,000; Full time

Job summary

Lake Ridge Bank is seeking a Financial Planning & Client Service Coordinator to support Financial Advisors, deliver exceptional client service, and assist with financial planning and investment processes. This role offers a path to becoming a licensed Financial Advisor, with hands-on experience, training, and exposure to wealth management in a community bank setting.

You will prepare client materials, maintain files, monitor activity, and participate in business development, compliance training,

Qualifications

• Bachelor's degree in Finance, Business, Accounting, Economics or related field.
• Strong communication, analytical, and organizational skills.
• Proficiency in Microsoft Office; aptitude for learning financial software.

Responsibilities

• Prepare materials for client meetings, including financial plans and reports.
• Maintain compliant client files and monitor accounts for activity.
• Assist Advisors with planning, research, and note-taking in client meetings.
• Support marketing and outreach, onboarding new clients, and cross-selling opportunities.
• Adhere to FINRA, bank policies, and continuing education requirements.

Skills

Communication

Analytical skills

Organizational skills

Attention to detail

Education

Bachelor's degree in Finance, Business, Accounting, Economics or related field

Tools

Microsoft Office

Job description

JOB REQUIREMENTS: Financial Planning & Client Service Coordinator

Description: Join Lake Ridge Bank and take the first step toward a rewarding career in financial services! The Financial Planning & Client Service Coordinator plays an important role in supporting our Financial Advisors by delivering exceptional client service, assisting with financial planning and investment-related processes, and helping strengthen client relationships. This role is an excellent opportunity for a Motivated, Detail-oriented Professional Who Enjoys Helping Others and is eager to grow. You'll start in a key support position while gaining valuable experience and exposure to the financial advisory field with the potential to advance toward becoming a licensed Financial Advisor. If you're looking for a position where you can build a long-term career, learn from experienced professionals, and make a meaningful impact for clients, apply today with Lake Ridge Bank!

Client Service & Relationship Management

Serve as a primary point of contact for clients, providing timely, professional, and courteous service. Prepare materials for client meetings, including financial plans, performance reports, and review packets. Maintain accurate and compliant client files, ensuring data and documentation are up to date. Monitor accounts for changes, unusual activity, and service needs, following up as necessary.

Advisory & Planning Support

Assist Financial Advisors in developing and implementing client financial plans and recommendations. Support proposal preparation, investment research, and report generation. Participate in client meetings, take notes, and follow through on action items. Actively engage with the Financial Advisory and Wealth Management Financial Planning Group. Work toward obtaining CFP designation, SIE, Series 7, 66, and Life & Health licenses within one year to advance into an advisory role.

Business Development & Operations Support

Support marketing and outreach initiatives, including campaigns, client events, and follow-ups. Assist in onboarding new clients, ensuring all documentation is complete and compliant. Collaborate with internal partners to identify opportunities for cross-selling and relationship expansion. Participate in community and networking events to enhance the visibility of the Financial Advisory team.

Compliance & Professional Standards

Ensure adherence to all Bank, LPL, and FINRA regulations and internal policies. Maintain strict confidentiality of all client information. Complete all required compliance and continuing education training on an annual basis. Adhere to all Bank Security/Compliance Regulations. Complete all annual bank security and compliance training. Adhere to Bank Security/compliance and policy guidelines for commercial loan area. Maintain confidentiality of customer information at all times. Stay current on all compliance regulations required through.

Training And Education Other Responsibilities

Participate In Bank And department meetings. Represent the bank in professional and community activities. Actively participate in training programs to stay updated on industry trends and technologies. Partner effectively across all levels of the organization and develop positive working relationships.

Continually Develop Knowledge, Skills, And Abilities Through Internal and external training programs

Participate in bank and department meetings. Perform all other duties as assigned or requested.

Requirements

Requirements: Minimum Qualifications: Bachelor's degree in Finance, Business, Accounting, Economics' or related field. Strong communication, analytical, and organizational skills. Proficiency in Microsoft Office and aptitude for learning financial software systems. Exceptional attention to detail, professionalism, and initiative. Commitment To Pursuing Industry Licenses Within One Year.

Preferred Qualifications

Minimum of 2 years of experience in financial services, banking, r a client-facing role. Bachelor's degree in Finance or Personal Finance. Experience in financial planning or advisory services. SIE, Series 7, 66, and Life & Health licenses (or willingness to obtain within one year). Familiarity with LPL platforms and financial planning tools.

Lake Ridge Bank values a diverse workforce and is an affirmative Action/Equal Opportunity Employer. Consistent with Lake Ridge Bank's commitment to employ and advance qualified individuals with disabilities, Lake Ridge Bank provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, providing documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at Lake Ridge Bank, please contact Human Resources at [phone] or email us.