Financial Operations Specialist

Dutchie; United States; On-site; USD 56,000 - 74,000; Full time

Benefits offered by this job

Medical benefits

Equity stock options

Technology allowance

Flexible vacation

Job summary

Dutchie is seeking a Financial Operations Specialist to support Billing, Collections, and Accounts Receivable. Ideal for early-career professionals, the role reports to the Financial Operations Supervisor and emphasizes timely billing, accurate records, and collaboration with Sales, CS, and IT teams.

Candidates should have a 1–3 year background in AR/billing, strong Excel skills, and a willingness to learn in a fast-paced environment. Salary starts at a market range with comprehensive benefits.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.
• 1-3 years of experience in accounts receivable, billing, or financial operations.
• Strong attention to detail and proactive problem-solving.
• Excellent written and verbal communication skills.
• Ability to meet deadlines in a fast-paced environment.
• Experience with Excel and financial software like Salesforce, Sage Intacct, or Zuora is a plus.

Responsibilities

• Process and reconcile customer invoices, ensure accuracy and timely distribution.
• Identify and correct billing errors and monitor AR aging.
• Assist in process improvements to optimize billing and collections.
• Prepare regular billing reports and support month-end close by reconciling AR.
• Collaborate with Sales, Customer Success, Implementation, and Business Systems on billing inquiries.
• Support collections and cash application by applying payments and resolving issues.

Skills

Accounts receivable

Billing

Communication

Time management

Attention to detail

Problem solving

Education

Bachelor’s degree in Accounting or Finance

Tools

Excel

Salesforce

Sage Intacct

Zuora

Job description

About Dutchie

Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.

About Dutchie

Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.

About This Job

We are seeking a Financial Operations Specialist to support our Finance and Accounting teams with a focus on billing, collections, and accounts receivable processes. This role is ideal for someone early in their career who is eager to develop expertise in financial operations within a fast-paced environment. Reporting to the Financial Operations Supervisor, you will play a vital role in ensuring timely billing, supporting collections, and maintaining accurate financial records.

What You’ll Do…

• Billing & Accounts Receivable
  • Process and reconcile customer invoices, ensuring accuracy and timely distribution.
  • Recognize and update billing errors.
  • Monitor accounts receivable aging and assist in resolving overdue accounts through follow-up and collaboration with internal teams.
• Process Improvement
  • Assist in the development and implementation of new processes and procedures to enhance the efficiency of billing and collections.
  • Identify and recommend opportunities for process improvements in the order-to-cash cycle.
• Reporting & Reconciliation
  • Prepare regular reports on billings status, payments as it relates to collections progress, and key metrics as appropriate.
  • Support month-end close activities by reconciling Accounts Receivable and contributing to financial reporting.
• Collaboration
  • Work closely with cross-functional teams, including Sales, Customer Success, Implementation, and Business Systems, to address customer billing inquiries and ensure a smooth billing experience.
  • Assist with internal and external audits by providing requested documentation and supporting audit inquiries.
• Collections & Cash Application
  • Support collections efforts by engaging with customers to resolve payment issues professionally and efficiently.
  • Apply customer payments to appropriate accounts and ensure accurate record-keeping.

What You Bring

• Bachelor’s degree in Accounting, Finance, or a related field (or equivalent work experience).
• 1-3 years of experience in accounts receivable, billing, or financial operations.
• Strong attention to detail and a proactive approach to problem-solving.
• Excellent written and verbal communication skills.
• Ability to manage time effectively and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Excel and familiarity with financial software (experience with Salesforce, Sage Intacct or Zuora is a plus).
• A collaborative mindset and a willingness to learn and grow within the role.
• Experience with or exposure to AI-powered tools (e.g., through coursework or hands‑on use in a work setting), with an interest in leveraging AI to improve efficiency in financial operations.
• Demonstrated curiosity and follow-through: builds enough product and domain expertise to represent launches credibly with stakeholders and customers, and validates rather than assumes.
• Experience improving cross-functional processes, systems, or tooling and driving those changes through adoption.
• Excellent written and verbal communication; able to influence senior stakeholders, hold a line on scope or timeline with empathy, and adapt communication for technical, GTM, and customer audiences.

You’ll Get…

We are targeting a starting salary of $56,000 - $74,000 based on the intended level for this role.

In addition to cash compensation, our total rewards package includes:

• Full medical benefits including dental and vision plans to ensure you always have the best care.
• Equity packages in the form of stock options to all employees.
• Technology (hardware, software, reading materials, etc..) allowance
• Flexible vacation and sick days

At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.