Financial Operations Manager

Supporting Strategies - Referrals; United States; On-site; USD 48,216 - 61,992; Part time

Job summary

Supporting Strategies - Referrals is looking for an experienced Accounting Manager who will inspire a remote team of accountants while ensuring exceptional client service. The ideal candidate has over 10 years of accounting experience, with strong management skills to help develop an engaged, service-oriented team.

This part-time position offers a pay range of $35 - $45 per hour, allowing for a meaningful work/life balance.

Qualified candidates must hold a bachelor’s degree in Accounting or related field and have experience using cloud-based accounting tools.

Qualifications

• 10+ years of related accounting experience.
• 4+ years of hands-on management experience.
• Experience in a multi-client environment.

Responsibilities

• Oversee client onboarding process for engagements.
• Monitor team performance and provide coaching.
• Build trusted advisor relationships with clients.

Skills

Client service management expertise

Team development

Proficient in QuickBooks or similar software

Problem-solving using technology

Strong communication skills

Education

Bachelor’s degree in Accounting, Finance or related field

Tools

QuickBooks

Cloud-based accounting software

Job description

Are you an experienced Accounting Manager looking for a rewarding role and aiming to achieve a meaningful work/life balance? Would you be eager to utilize your accounting knowledge and leadership skills while inspiring a remote team of experienced client‑facing accountants in a part‑time capacity? If so, we may have an opportunity for you.

In this highly impactful, hands‑on role, you will utilize your client service management expertise and accounting knowledge to drive a positive client experience. Your extensive management experience and ability to develop a team will help continue to build Supporting Strategies’ reputation as a wonderfully unique place to work.

What We Do

We have been empowering small business owners by taking accounting and operation support functions off their plates, allowing them to focus on their core business. Supporting Strategies’ experienced professionals use our cloud‑based technology, virtual infrastructure, and proven process to deliver a full suite of outsourced accounting services.

Business growth has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work‑life balance, as well as the strength of a Franchise network community of >700 employees and more than 100 offices across the U.S.

What you’ll do

• Demonstrate thorough understanding of professional accounting and bookkeeping practices and support the team in providing exceptional accounting and operational service to our clients.
• Oversee client onboarding process for all assigned client engagements in accordance with defined process.
• Build trusted advisor relationship with client executives by gaining an in-depth understanding of their business needs and objectives to proactively identify issues and provide solutions. Implement our technology toolbox as applicable on all client engagements to drive efficiency and client value.
• Partner with members of our Talent Acquisition team and your Managing Director to manage the hiring process for remote accountants assigned to you. This will include reviewing pre‑screened candidates, interviewing, and providing timely feedback.
• Orient and train newly assigned accountants in accordance with Supporting Strategies’ standard process. Provide ongoing coaching to deliver superior outsourced accounting and operational services. Review accountants’ work to ensure highest quality of service to Supporting Strategies’ clients.
• Monitor team member performance by reviewing quality of work, adherence to protocols, timeliness of deliverables and adherence to client budgets. Provide coaching and feedback as needed. Schedule and lead annual performance reviews in accordance with defined process.
• Serve as a resource to all assigned team members for guidance on client tasks and/or resolution of client issues.
• Balance workflow by aligning client needs with teams’ expertise and capacity in accordance with predetermined budgets. Maintain profit margin for assigned clients and team.

What you’ll bring to the table

• Must be authorized to work in the U.S.
• A minimum of a bachelor’s degree in Accounting, Finance or related field is required.
• 10+ years of related accounting experience is required.
• A minimum of 4+ years of hands‑on management experience including hiring, training, and developing a highly engaged service‑oriented team is highly preferred.
• Experience in a multi‑client environment.
• Experience working with small to mid‑sized business.
• Experience using QuickBooks or similar cloud‑based accounting software for/in a professional organization.
• Confidence in learning and embracing new technology to solve issues.
• Willingness to follow established policies and procedures consistently and accurately.
• A passion for and sense of personal satisfaction in delighting clients and helping small businesses succeed.
• Ability to develop strong remote team and client relationships based on trust, accountability, integrity, and sharing of best practices.
• A dedicated distraction‑free workspace with access to reliable, high‑speed internet connection.

Pay Range

$35 - $45 USD

Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. Supporting Strategies is an Equal Opportunity Employer.