Financial Operations Associate

Ampersand, Inc.; Waukesha (WI); On-site; USD 60,000 - 85,000; Full time

Job summary

Ampersand, Inc. is seeking a Financial Operations Associate to join our on-site team in Waukesha, Wisconsin. This full-time role supports treasury and cash management programs delivered through partner financial institutions.

You will manage daily treasury transactions, reconciliations, and reporting, collaborating with partner banks to ensure accuracy and regulatory compliance. The position requires strong Excel skills, attention to detail, and the ability to handle multiple priorities in a

Qualifications

• Strong operations skills: transaction processing, reconciliation, and exceptional attention to detail.
• Excellent interpersonal and customer service skills; clear written and verbal communication
• Proficiency with Microsoft Excel
• Ability to work independently and manage multiple priorities under daily deadlines

Responsibilities

• Process daily treasury and cash management transactions — deposit placements, withdrawals, and interbank transfers — with a high standard of accuracy
• Perform daily and monthly reconciliations of deposit accounts and internal ledgers; investigate and resolve discrepancies
• Process requests
• Monitor deposit activity across partner financial institutions, ensuring balances, rates, and allocations conform to program terms
• Prepare daily, weekly, and monthly operational reports for management, partners, and clients
• Respond to inquiries from colleagues, partner banks, and clients professionally and within service timeframes; own issues through resolution
• Execute duties in adherence to internal controls and applicable regulatory requirements; support audits and exams
• Contribute to process improvements, desk documentation, and special projects

Skills

Operations

Attention to detail

Interpersonal skills

Communication

Education

Associate's or Bachelor's degree in finance/accounting/business

Tools

Microsoft Excel

Job description

About the Role

Ampersand, Inc. is hiring a Financial Operations Associate based on-site at our Waukesha, WI office. This is not a remote or hybrid position — you'll work daily alongside our operations team in Waukesha, supporting the treasury and cash management programs we deliver through our partner financial institutions.

Location & Work Arrangement

Location: Waukesha, WI (Milwaukee metro area — about 20 minutes west of Milwaukee)

Work type: On-site, full-time

Schedule: Monday–Friday, standard business hours

Compensation: Between $60-85k dependent on experience

About Ampersand, Inc.

Ampersand is a Midwest-based, tech-enabled financial services firm specializing in treasury and cash management solutions delivered through partner financial institutions. We provide deposit aggregation, deposit administration, escrow, lending, and related services designed to protect institutional and depositor funds — with a focus on competitive rates, operational efficiency, and high-quality client service.

What You'll Do

Transaction Processing & Reconciliation

• Process daily treasury and cash management transactions — deposit placements, withdrawals, and interbank transfers — with a high standard of accuracy
• Perform daily and monthly reconciliations of deposit accounts and internal ledgers; investigate and resolve discrepancies
• Process requests

Deposit Monitoring & Escrow Administration

• Monitor deposit activity across partner financial institutions, ensuring balances, rates, and allocations conform to program terms

Reporting, Service & Controls

• Prepare daily, weekly, and monthly operational reports for management, partners, and clients
• Respond to inquiries from colleagues, partner banks, and clients professionally and within service timeframes; own issues through resolution
• Execute duties in adherence to internal controls and applicable regulatory requirements; support audits and exams
• Contribute to process improvements, desk documentation, and special projects

What We're Looking For

Required

• Strong operations skills: transaction processing, reconciliation, and exceptional attention to detail
• Excellent interpersonal and customer service skills; clear written and verbal communication
• Proficiency with Microsoft Excel
• Ability to work independently and manage multiple priorities under daily deadlines

Preferred

• 1–3 years in financial services, banking operations, treasury, or escrow administration
• Familiarity with deposit products (DDA, savings, CDs), deposit aggregation/reciprocal deposit programs, or cash management platforms
• Basic understanding of regulatory and compliance requirements for banking operations
• Associate's or bachelor's degree in finance, accounting, business, or a related field

Why Ampersand

• Broad exposure across deposit operations, escrow, and partner-bank coordination — not a narrow, single-task role
• A collaborative, Midwest-based team where accuracy and improvement are valued