Financial Counselor - Viroqua, WI

gundersenhealth; Viroqua (WI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance

Tuition reimbursement

Job summary

Gundersen Health System in Wisconsin seeks a dedicated Financial Counselor to help patients manage financial obligations, estimate liabilities, and collect payments. You will audit guarantor accounts and assist patients in obtaining financial assistance while coordinating pre-registration for targeted populations.

This is a full-time, on-site role based in Viroqua, WI, requiring strong communication, computer, and organizational skills and a high school diploma.

Qualifications

• High school diploma or equivalent.
• 1 year work experience in a medical facility, insurance company or office setting.
• Strong communication, computer, and organization skills.

Responsibilities

• Estimate financial liabilities for patients and guarantors.
• Collect payments and apply payments to accounts.
• Assist in pre-registration for eligible patient populations.

Skills

Communication skills

Computer skills

Organization

Education

High school diploma or equivalent

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here.

We are seeking a dedicated Financial Counselor to join our team, providing essential support in managing financial obligations for self-pay patients and those with outstanding balances after insurance.

In this role, you will serve as a vital liaison, estimating financial liabilities, collecting payments, and facilitating pre-registration for specific patient populations. You will work closely with patients to identify and secure appropriate financial assistance while conducting thorough audits of guarantor accounts to resolve billing issues. Your expertise will be crucial in ensuring a seamless financial experience for our patients.

Scheduled Weekly Hours: 40

What’s Available:

• Full-time : 40 hours/week, Monday - Friday from 7:30am - 4:30pm
• Location : Viroqua, WI
• Fully on-site position

Why You'll Love It Here:

• Starting wage $19.05/hour + more for experience!
• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Career Growth/CDC - Growth opportunities and access to Emplify Health's Career Development Center to help you navigate your career

What You'll Need:

• High school diploma or equivalent
• 1 year work experience, preferably working in a medical facility, insurance company or office setting
• Strong communication, computer, and organization skills

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

Equal Opportunity Employer