Customer Service Representative | Patient Financial Services

Bellin Health; Green Bay (WI); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

401(k) with matching

Paid time off

Competitive health insurance

Tuition reimbursement

Wellness programs

Job summary

Emplify Health by Bellin is hiring for an onsite administrative/clerical role in Green Bay, WI. The position supports patients via the department customer service line and walk-ins, answering questions and guiding action to resolve calls, including filing insurance claims.

Candidates should have an Associate or Bachelor’s in business or healthcare administration, with at least two years of insurance/medical billing experience preferred. Monday–Friday, 8:00am–4:30pm, onsite.

Qualifications

• Associate or Bachelor’s degree in business, health care business administration, or medical-related field preferred.
• Minimum of two years of insurance/medical billing office experience strongly preferred.

Responsibilities

• Assist patients via phone or walk-in; answer questions and resolve service calls.
• Process insurance/medical billing tasks, including filing of claims.

Skills

Customer service

Education

Associate or Bachelor’s degree in business/health care administration/medical field

Job description

Posted 2 days ago

US:WI:Green Bay:2020 S Webster Ave | Administrative/Clerical | Full-Time

Description

Job Specifics:

Location:Onsite, 2020 S Webster Ave, Green Bay, WI 54301
FTE Status:Full-Time 1.00 FTE (40 hours/week)
Work Schedule:Monday - Friday, 8:00am - 4:30pm, no weekends or holidays
Want to learn more:Chat with Brittany A. Chopin at [e-mail]

Job Description:

Provides assistance to patients who call the department customer service line or have walk-in requests. Answers all questions and follows through on actions needed to resolve the call, including filing of claims.

Qualifications:

Associate or Bachelor’s degree in business, health care business administration, or medical-related field preferred.

Minimum of two years of insurance/medical billing office experience strongly preferred.

Why Emplify Health by Bellin?

With so many amazing healthcare organizations in this area, why Emplify?

Emplify Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

Additional perks include:

• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
• Professional Development: Access to online continuing education for career growth
• Empowerment:Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
• Self-Care Culture:Encourages self-care and provides you with opportunities to be your best self at work and at home

Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community.We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values – belonging, respect, excellence, accountability, teamwork, and humility – our pillars set our foundation and our future.

Emplify Health is an Equal Opportunity Employer.