Financial Counselor Supervisor - Adult Outpatient Pavilion - Remote

VCU Health; Richmond (VA); Remote; USD 60,000 - 85,000; Full time

Job summary

VCU Health is looking for a Financial Counseling Supervisor to lead the financial counseling department. This role involves supervising operations, ensuring compliance, and training staff while providing impactful patient support. With opportunities for growth and comprehensive training, it's an ideal position for those with a strong background in healthcare finance.

Benefits

Opportunities for career advancement

Comprehensive training provided

Engaging work environment

Qualifications

• Min. 2 years in healthcare billing or financial counseling.
• 1 year of supervisory experience preferred.
• CAC or CRCS-I certification needed within a year.

Responsibilities

• Supervise daily operations and staff in financial counseling.
• Ensure compliance with State and Federal regulations.
• Provide training for staff to maintain CAC certification.

Skills

Analytical Skills

Communication Skills

Financial Counseling

Compliance Knowledge

Education

High School Diploma or equivalent

Associate Degree in Accounting, Finance, Business Administration, or Healthcare Administration

Tools

Microsoft Office

Job description

Employer Industry: Healthcare Administration

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive training provided, including support for certifications
- Engaging work environment with a focus on compliance and regulatory standards
- Chance to make a positive impact on patient financial counseling and access to care
- Supportive of diverse populations and age groups

What to Expect (Job Responsibilities):
- Supervise daily operations and staff within the financial counseling department
- Ensure compliance with State and Federal regulations related to healthcare programs
- Provide training for staff to maintain Certified Application Counselor (CAC) certification
- Manage financial reporting and payment arrangements for services
- Participate in audits and system upgrades related to financial counseling processes

What is Required (Qualifications):
- Minimum of two (2) years of experience in health insurance, healthcare billing, or financial counseling
- Minimum of one (1) year of lead or supervisory experience
- High School Diploma or equivalent
- Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint
- Certification as a Certified Application Counselor (CAC) or Certified Revenue Cycle Specialist-Institutional (CRCS-I) required within one year of employment

How to Stand Out (Preferred Qualifications):
- Associate Degree in Accounting, Finance, Business Administration, Healthcare Administration, or closely related field
- Two (2) or more years of previous supervisory or management experience
- Two (2) years of experience in State and Government Insurance programs
- Excellent analytical skills and strong written and verbal communication skills

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