Financial Counselor/Reimbursement Specialist: Full Time

Cascade Medical Center; Leavenworth (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

Cascade Medical Center in Leavenworth, WA, is hiring an onsite Financial Counselor/Reimbursement Specialist to join our Business Office team. This hybrid Revenue Cycle role assists patients with financial and insurance needs while supporting insurance follow-up, reimbursement, AR, and required reporting.

Schedule is Monday–Friday, 8:30 a.m.–5:00 p.m., 40 hours per week. Wage determination is based on a 30-step scale tied to years of experience; pre-employment drug screen required.

Qualifications

• Understanding of insurance coverage and patient financial assistance programs.
• Experience in payer follow-up and reimbursement workflows.
• Ability to explain balances, payment options, and financial assistance.
• Strong communication and problem-solving skills.

Responsibilities

• Assist patients with financial and insurance needs.
• Support insurance follow-up, reimbursement, AR, and required reporting.
• Serve as a resource for patients on coverage, balances, and resources.
• Work with insurance companies to resolve outstanding claims.

Skills

Financial counseling

Insurance follow-up

Accounts receivable

Reimbursement processes

Job description

Cascade Medical, located in beautiful downtown Leavenworth in the Cascade foothills of Central Washington, has an opening for an onsite Financial Counselor/Reimbursement Specialist to join our dynamic Business Office team.

Job Summary: The Financial Counselor/Reimbursement Specialist is a hybrid Revenue Cycle position responsible for assisting patients with financial and insurance needs while also supporting insurance follow-up, reimbursement, accounts receivable, and required reporting activities. This position serves as a resource for patients by helping them understand insurance coverage, account balances, payment options, financial assistance, and available community resources. The position also works directly with insurance companies to resolve outstanding claims and reimbursement issues.

Schedule: Work schedule is anticipated to be Monday-Friday; 40 hours per week, 8:30 a.m.-5:00 p.m.

For full position details please review the job description.

As a public entity, our wage range is set on a 30-step scale (Base-30 years of experience). Offer letters and wage determination will be written based on years of experience.

This is a safety sensitive position that will require a pre-employment drug screen, including testing for THC.