Financial Counselor Specialist - Cancer Institute

Freeman Health System; Joplin (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with employer match

Wellness program

PTO

Disability pay

Learning Center

Job summary

Freeman Health System in Joplin, MO is seeking a Financial Navigator to support patients with financial counseling, insurance questions, and billing matters. The role acts as the point person for copay assistance and eligibility for no-charge medications, coordinating with billing and social work teams to secure patient resources.

The successful candidate will document and track patient assistance information in the EMR, activate copay cards, and help patients navigate charity care programs,

Qualifications

• Assists patients with financial and/or insurance questions.
• Completes applications for no charge medications and orders free replacement drugs.
• Obtains prior authorization as needed for oral medications.
• Documents patient assistance information as appropriate in EMR and scans patient personal financial information in a timely manner.
• Maintains electronic reports on patient assistance information and charity care information.
• Assists social workers in various areas of obtaining patient assistance.

Responsibilities

• Collaborate with patients on financial assistance and insurance questions.
• Complete billing information for copay assistance organizations.
• Maintain electronic reports on patient assistance and charity care.
• Document patient assistance information in EMR and scan financial documents promptly.
• Assist social workers in obtaining patient assistance and activate copay cards for qualified patients.

Skills

Financial counseling

Insurance knowledge

EMR documentation

Patient communication

Tools

EMR software

Job description

Our MissionTo improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Schedule: Full-Time, Days (40 hours/week)What You'll DoResponsible for working closely with patients regarding financial assistance, insurance and billing. Functions as a financial navigator for FCI patients.Responsibilities:• Assists patients with financial and/or insurance questions• Completes appropriate billing information for copay assistance organizations. Works closely with billing staff regarding patient financial obligations• Maintains electronic reports on patient assistance information and charity care information• Documents patient assistance information as appropriate in EMR and scans patient personal financial information in a timely manner• Completes applications for no charge medications and orders free replacement drugs. Obtains prior authorization as needed for oral medications• Assists social workers in various areas of obtaining patient assistance. Completes patient assistance applications as directed• Obtains and activates copay cards for qualified patientsFreeman Perks and ProgramsFor eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid time off (PTO)Disability payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.#LI-DNI