Financial Counselor I

Orlando Health, Inc.; Orlando (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Forbes Best-In-State

Educational programs

Day-one benefits

Job summary

Orlando Health, Inc. in Orlando, FL seeks a Financial Counselor I to guide patients through payment options and explain billing processes, ensuring a respectful and supportive experience during care.

The role requires a high school diploma, 2 years in a financial or customer service setting, and proficiency with Microsoft Office and typing. On-site position offering comprehensive benefits and quick access to development programs.

Qualifications

• High School diploma or equivalent is required.
• Minimum of 2 years in a financial, business office, or customer service environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and typing skills.
• At least 1 year of PC/Windows experience.

Responsibilities

• Explain payment processes to patients and families.
• Assist patients with financial aspects of care.
• Provide clear, compassionate guidance to ensure a comfortable experience.

Skills

Customer service

Communication

Typing

Microsoft Office

Education

High School diploma

Tools

Microsoft Office

Windows PC

Job description

Position Summary

The Financial Counselor I plays a crucial role in assisting patients and their families by providing clear explanations of payment processes and ensuring a comfortable experience throughout the financial aspects of their care.

Position Summary

Position Summary

The Financial Counselor I plays a crucial role in assisting patients and their families by providing clear explanations of payment processes and ensuring a comfortable experience throughout the financial aspects of their care.

Qualifications

• Education/Training: High School diploma or equivalent; completion of Patient Financial Services Orientation program and annual educational requirements.
• Licensure/Certification: None required.
• Experience:
• Minimum of 2 years in a financial, business office, or customer service environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and typing skills.
• At least 1 year of PC/Windows experience.
  

Top Reasons To Work At Orlando Health

• Recognized Excellence: Named one of America’s Best-In-State Employers by Forbes.
• Comprehensive Benefits: Access to free career-growing educational programs and well-being services to support you and your family.
• Immediate Benefits: Enjoy benefits from day one, with flexible options to help balance your personal and professional life.