Financial Counselor

Talentify; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Ascension St Thomas is seeking a Full-time Financial Counselor to support patients with financial counseling, insurance verification and billing processes. The role emphasizes accurate documentation and timely collection of out-of-pocket amounts, deductibles and copays.

Required high school diploma and at least three years of related experience, with extensive knowledge of Commercial Insurance and Medicare/Medicaid. This on-site position offers stability within a reputable healthcare system.

Qualifications

• Three or more years' experience in related field.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid.
• High school diploma or equivalent required.

Responsibilities

• Auditing admission packets and verifying benefits and patient demographics in the patient accounting system.
• Financial counseling of patients and guarantors, collecting out-of-pocket costs such as deductibles and copays.
• Complete financial disclosure paperwork for patients requesting assistance, including income/expense verification.
• Complete adjustment forms for charity or administrative adjustments for approval.
• Prepare promissory notes for payment arrangements.
• Update upfront collection log, charity log, and admin adjustment log daily; review with leadership weekly.
• Gather and interpret data to determine appropriate actions to improve payment outcomes.

Skills

Experience in related field

Insurance knowledge

Billing knowledge

Education

High school diploma or equivalent

Job description

Overview

Ascension St Thomas is seeking a Full-time Financial Counselor!

PURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

ESSENTIAL FUNCTIONS:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not applicable

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

ASCST

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