Financial Counselor

Gundersen Health System; La Crosse (WI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance

Wellness programs

Tuition reimbursement

Job summary

Emplify Health is seeking a dedicated Financial Counselor in La Crosse, Wisconsin. This on-site, full-time role involves estimating patient financial obligations, collecting payments, and coordinating pre-registration for covered and uninsured populations.

You will work closely with patients to secure financial assistance while auditing guarantor accounts to resolve billing issues. We offer strong benefits and a collaborative team culture as part of Emplify Health, a partnership of Bellin Health

Qualifications

• High school diploma or equivalent.
• 1 year work experience, preferably in a medical facility, insurance company or office setting.
• Strong communication, computer, and organization skills.

Responsibilities

• Estimate financial liabilities for self-pay patients and those with outstanding balances after insurance.
• Collect payments and assist with pre-registration for eligible patient populations.
• Audit guarantor accounts to resolve billing issues and secure financial assistance when available.

Skills

Communication skills

Computer skills

Organizational skills

Education

High school diploma or equivalent

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

We’re not just filling positions, we’re building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.

We are seeking a dedicated Financial Counselor to join our team, providing essential support in managing financial obligations for self-pay patients and those with outstanding balances after insurance.

In this role, you will serve as a vital liaison, estimating financial liabilities, collecting payments, and facilitating pre-registration for specific patient populations. You will work closely with patients to identify and secure appropriate financial assistance while conducting thorough audits of guarantor accounts to resolve billing issues. Your expertise will be crucial in ensuring a seamless financial experience for our patients.

What's Available:

• Full-time: 40 hours/week, Monday - Friday from 7:30am - 4:30pm
• Location: La Crosse, WI
• Fully on-site position

Why You'll Love It Here:

• Starting wage $19.05/hour + more for experience!
• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Career Growth/CDC - Growth opportunities and access to Emplify Health’s Career Development Center to help you navigate your career

What You'll Need:

• High school diploma or equivalent
• 1 year work experience, preferably working in a medical facility, insurance company or office setting
• Strong communication, computer, and organization skills

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer