Financial Coordinator Lead, Outpatient Access Center

CHOC Children's; United States; Remote; Full time

Job summary

CHOC Children's is seeking a Financial Coordinator Lead to manage the daily operations and personnel management within a pediatric financial environment. The candidate will be responsible for overseeing referrals, scheduling, and collaboration with both internal staff and external partners. This role warrants strong communication, problem-solving skills, and a foundational understanding of medical office operations.

Qualifications

• Minimum 3 years of administrative or clerical experience in a medical office.
• Bilingual in English and Spanish preferred.

Responsibilities

• Oversee day-to-day operations of Financial Coordinators.
• Coordinate referrals, schedule appointments, and manage insurance verifications.

Skills

Strong verbal and written communication skills

Interpersonal relationship skills

Collaboration skills

Problem solving

Attention to details

Education

High School Diploma or GED

Associate degree

Job description

Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.

Job Summary

The Financial Coordinator Lead oversees the day-to-day operations of the Financial Coordinators and is the point of contact for training needs. The Lead is responsible for and ensures Financial Coordinators are coordinating referrals, scheduling appointments, obtaining insurance verification and benefits, tracking, documenting and communicating the authorizations of status to internal and external providers as well as the patient/family.

Pay Range

Minimum $25.46 Midpoint $33.73 Maximum $42.01

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

* Required: Minimum three years of administrative or clerical experience in a medical office.

Education

* Required: High School Diploma or GED.

* Preferred: Associate degree.

Specialized Skills

* Required: Strong verbal and written communication skills; interpersonal relationship and collaboration skills. Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job. Ability to think critically; work independently; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; pay close attention to details.

* Preferred: Bilingual in English and Spanish.

Licensure

* Required: None.

Work Environments - Functional Demand:

Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart. Physical Activity Requirements: Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.