Financial Concierge: Customer Experience Banker

Huntington National Bank; Algonac (MI); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington National Bank seeks a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals and needs and recommending deposits and other banking products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while upholding risk and regulatory standards. Office-based with flexible work arrangements.

Qualifications

• High School Diploma or GED or higher required.
• Experience in customer service or military administration considered.
• Familiarity with banking products and services preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow relationships through a sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies, risk, and regulatory requirements.
• Demonstrate sales, service, and relationship management skills.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Cash handling

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank seeks a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals and needs and recommending deposits and other banking products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while upholding risk and regulatory standards. Office-based with flexible work arrangements.