Financial Clearance Specialist – Outpatient Rehab (FT) +$1K Bonus

Baptist Health; Boca Raton (FL); Sur place; USD 26 000 - 33 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Résumé du poste

Baptist Health in Boca Raton is seeking a Financial Clearance Associate Outpatient-Rehab & Imaging to verify demographic and insurance details, schedule appointments, and support revenue cycle operations. This full-time role requires strong customer service, attention to detail, and the ability to work in a fast-paced environment.

The position offers a $1,000 sign-on bonus and benefits as described by Baptist Health, with opportunities for training and development within a large, not-for-profit

Qualifications

• For internal staff: A minimum of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description.
• Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months.
• Exceeds departmental KPIs.
• Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed.
• For external staff: Associates Degree preferred with 1 year Patient Access experience, or 2 years‘ experience in lieu of degree.
• Complete and successfully pass the Patient Access training course.
• Ability to work in a high volume, fast‑paced work environment, and perform basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
• Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
• Understanding of insurance contracts, collections, authorizations, and pre‑certifications.
• Working knowledge of the Microsoft Office products and knowledge of EMR applications.
• Knowledge of medical terminology.
• Bilingual English, Spanish/Creole.

Responsabilités

• Obtain and verify demographic and insurance information, including authorizations/referrals/notifications.
• Schedule patient appointments/procedures (initial, follow‑up, and/or add‑on).
• Operate in a call center type environment and meet individual quality metrics.
• Coordinate patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions/concerns.
• Assist in supporting go lives and different departmental initiatives, including onboarding and training team members.
• Participate in departmental committees/champion opportunities.
• Maintain knowledge of insurance requirements, Baptist Health South Florida pricing, financial assistance options, and overall BHSF Revenue Cycle operations.
• Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Connaissances

Patient Access

Customer service

Interpersonal communication

Bilingual

Formation

High School Diploma or GED

Associates Degree preferred

Outils

EMR applications

Microsoft Office

Description du poste

Baptist Health in Boca Raton is seeking a Financial Clearance Associate Outpatient-Rehab & Imaging to verify demographic and insurance details, schedule appointments, and support revenue cycle operations. This full-time role requires strong customer service, attention to detail, and the ability to work in a fast-paced environment.

The position offers a $1,000 sign-on bonus and benefits as described by Baptist Health, with opportunities for training and development within a large, not-for-profit