Financial Center Teller – Customer Experience & Referrals

Fulton Financial

Colonial Park (PA)

On-site

USD 49,428,000 - 69,428,000

Full time

3 days ago

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Benefits offered by this job

Medical & dental benefits

401(k) with employer match

Paid time off

Job summary

Fulton Bank in Harrisburg, PA, is seeking a friendly teller to deliver exceptional customer service at the Union Square Financial Center. You will handle teller transactions, refer banking products, and support branch operations with accuracy and care.

Candidates should have 6–12 months customer service and cash handling experience, a high school diploma or equivalent, and a keen eye for compliance. This full-time role offers a competitive hourly rate and a comprehensive benefits package

Qualifications

6 to 12 months customer service experience.
6 to 12 months cash handling experience.
High School Diploma or equivalent. (Preferred)

Responsibilities

Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate, and follow through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.