Financial Center Teller

HAPO Community Credit Union; Yakima (WA); On-site; USD 28,000 - 40,000; Full time

Job summary

HAPO Community Credit Union in Yakima, WA is hiring a Financial Center Teller to serve members with accuracy and a friendly, professional approach. The role emphasizes cash handling, account inquiries, and cross-selling other products while maintaining compliance and attention to detail.

Training lasts about two weeks at the Richland, WA headquarters; requires 35-40 hours weekly with rotating Saturdays. Bilingual Spanish is strongly preferred to assist a diverse member base.

Qualifications

• High School Diploma or GED is required.
• Experience in customer service, cash handling, or sales is preferred.
• Bilingual Spanish strongly preferred.

Responsibilities

• Assist members with general account inquiries.
• Identify additional products and services that may benefit members.
• Basic understanding of branch compliance and auditing.
• Basic understanding of all products and services available for members.
• Strong communication in English and Spanish is preferred.

Skills

Customer service

Cash handling

Bilingual Spanish

Education

High School Diploma or GED

Job description

HAPO Community Credit Union is an organization that believes in providing service that focuses on our members and giving back to the communities in which we do business - "Community" is our middle name. Our Standard of Service is to Defy Expectations. We promote individuality and encourage our employees to Defy Expectations®: To treat every situation as a unique opportunity to be in the moment and go beyond what is expected. We value every member and appreciate the opportunity to serve you.

HAPO Community Credit Union is an organization that believes in providing service that focuses on our members and giving back to the communities in which we do business - "Community" is our middle name. Our Standard of Service is to Defy Expectations. We promote individuality and encourage our employees to Defy Expectations®: To treat every situation as a unique opportunity to be in the moment and go beyond what is expected. We value every member and appreciate the opportunity to serve you.

Come defy expectations with us!

HAPO Health Benefits

• No cost premium health insurance for all employees, including medical, dental and vision
• Accidental death and dismemberment insurance
• Long term and Short term disability

HAPO Professional Benefits

• Competitive pay
• Pension Plan
• 401K program with match
• Flexible spending account (medical and dependent care)
• 0% interest on select personal loans

HAPO Personal Benefits

• Employee Assistance Program (EAP)
• Paid time off
• 11 paid holidays per year
• Paid Birthday day off
• HAPO Anniversary day off
• Volunteer Opportunities (Both Paid and Volunteer)
• Employee Milestone Anniversary Bonus
• Tuition Assistance Program

HAPO is now accepting applications for a Financial Center Teller in the Yakima area. We are seeking an individual who is ambitious, self-motivated and who strives to represent HAPO’s core commitment “Be in the Moment” and standard of service “Defy Expectations” with our members, community as well as the team they are a part of. Ideal candidates will have excellent multi-tasking skills as well as excellent written and verbal skills. They will have basic knowledge in math. They will be capable of handling themselves in stressful situations and pay attention to detail.

Essential Job Functions Include But Are Not Limited To

• Assist members with general account inquiries
• Identify additional products and services that may be beneficial to members
• Basic understanding of branch compliance and auditing
• Basic understanding of all products and services available for members
• Strong communication skills in both English and Spanish languages preferred

Requirements

• High School Diploma or General Education Development (GED) certificate
• Experience in customer service, cash handling, or sales preferred
• Bilingual Spanish strongly preferred

Location: On-Site, Yakima (WA)

Training is approximately 2 weeks and will be conducted at our headquarters located in Richland, WA

Schedule: Must be able to work 35-40 hours a week between the hours of 8:30am – 6:30pm M-F with Rotating Saturdays Required.

Starting Hourly Pay Range (DOE): $20.00 - $28.97

• Typically, Selected candidates are hired between the minimum and midpoint range, based on applicable experience and qualifications.

HAPO is an equal opportunity employer that values employees and supports an organizational culture of diversity, respect and personal and professional growth.

• Only candidates selected to move forward in the interview process will be contacted. Please do not call for an update on the status of your application. Thank you for your understanding.