Financial Center Manager - Training & Leadership Path

Fifth Third Bank; Chicago (IL); On-site; USD 45,000 - 86,000; Full time

Job summary

Fifth Third Bank seeks a Financial Center Manager in Chicago to participate in an onboarding program with rotations across Operations, Sales & Service, Lending, Small Business, and more. The role builds leadership, consultative selling, and financial needs assessments for clients.

After training, the FCMA is placed in a Financial Center, leading a team, coaching staff, and delivering the Fifth Third customer experience. Base pay and benefits accompany the role.

Qualifications

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Ability to successfully execute and coach sales activities.
• Exhibits business acumen.
• Demonstrated ability in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment.

Responsibilities

• Assist in leading and developing employees to meet store goals.
• Provide a memorable customer experience while deepening relationships.
• Understand products, services, and processes to guide the team.
• Identify financial needs and recommend appropriate solutions.
• Develop an integrated business strategy for customers across channels.
• Lead and coach a team aligned with Core Values and business strategies.
• Collaborate with partners across functions to support customers.

Skills

Leadership experience

Verbal & written communication

Credit analysis

Sales coaching

Business acumen

Decision making

NMLS/S.A.F.E. Act knowledge

Education

College degree

Job description

Fifth Third Bank seeks a Financial Center Manager in Chicago to participate in an onboarding program with rotations across Operations, Sales & Service, Lending, Small Business, and more. The role builds leadership, consultative selling, and financial needs assessments for clients.

After training, the FCMA is placed in a Financial Center, leading a team, coaching staff, and delivering the Fifth Third customer experience. Base pay and benefits accompany the role.