Financial Center Manager Trainee

Fifth Third Bank, N.A.; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Fifth Third Bank, National Association in Charlotte, NC solicits candidates for the Financial Center Manager Associate program. The role begins with a comprehensive onboarding with rotations across Operations, Sales & Service, Lending, Small Business, and more.

Participants complete the FCMA roadmap, deepen consumer and small business relationships, and learn to guide teams using Fifth Third products and processes. This on-site program aims to prepare future Financial Center Managers.

Qualifications

• College degree or two (2) or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Ability to successfully execute and coach sales activities.
• Exhibits business acumen.
• Demonstrated ability in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments.
• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Learn to cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
• Additional duties as assigned

Skills

Leadership

Communication

Credit analysis

Sales coaching

Business acumen

Decision making

S.A.F.E. Act/NMLS

Education

College degree

Job description

Fifth Third Bank, National Association in Charlotte, NC solicits candidates for the Financial Center Manager Associate program. The role begins with a comprehensive onboarding with rotations across Operations, Sales & Service, Lending, Small Business, and more.

Participants complete the FCMA roadmap, deepen consumer and small business relationships, and learn to guide teams using Fifth Third products and processes. This on-site program aims to prepare future Financial Center Managers.