Financial Center Manager Associate

Fifth Third; Bay City, Northern (MI, KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Total Rewards benefits

Job summary

Fifth Third Bank in Bay City, MI is offering a Financial Center Manager Associate program with a detailed onboarding process and rotations across Operations, Sales & Service, Lending, Small Business, and Management. The program aims to prepare candidates for a future Financial Center Manager role.

The role emphasizes building consumer and small business relationships, learning the bank's products and processes, and applying a consultative selling approach while aligning with our One Bank culture

Qualifications

• College degree or two+ years of leadership experience in a sales environment.
• Strong communication skills and ability to build customer relationships.
• Familiarity with regulatory requirements and ethical sales practices (S.A.F.E. Act).

Responsibilities

• Support onboarding and complete all program milestones.
• Deliver consultative selling and identify customer financial needs.
• Develop knowledge of Fifth Third products, services, processes and resources.
• Cultivate leadership skills and coach teammates to reinforce core values.
• Engage in community activities and maintain ethical standards.

Skills

Sales leadership

Customer relationship management

Decision making

Communication skills

Analytical ability

Education

College degree

Leadership experience in sales

Job description

## Financial Center Manager AssociateApply: Bay City, MI: Full time: Posted Today: End Date: December 31, 2026 (30+ days left to apply): R72972**Make banking a Fifth Third better** We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION: The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center.ESSENTIAL DUTIES & RESPONSIBILITIES:* Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification* Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience* Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team* Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs* Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support* Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies* Learn to cultivate a One Bank culture that proactively collaborates with business partners* Participate in activities that benefit the communities we serve* Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee* Additional duties as assignedSUPERVISORY RESPONSIBILITIES: Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments.MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:* College degree or two (2) or more years of leadership experience in a sales environment* Ability to professionally represent Fifth Third Bank in verbal and written communication* Capable of analyzing credit and financial information* Ability to successfully execute and coach sales activities* Exhibits business acumen* Demonstrated ability in making sound decisions* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration.WORKING CONDITIONS:* Normal office environment.* Extended viewing of computer screens.* Periodic travel within the Bancorp footprint to attend meetings and/or training.#LI-AN1Financial Center Manager AssociateAt Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Bay City, Michigan 48706Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.