Financial Center Manager

Penn Community Bank; Pennsylvania; On-site; USD 60,000 - 90,000; Full time

Job summary

Penn Community Bank is seeking a Financial Center Manager in Jenkintown, PA to lead and grow the Business Banking portfolio. You will supervise a tier 2/3 branch, drive sales initiatives, and build strong client relationships while ensuring compliance and operational excellence.

The role requires a minimum of two years banking experience, supervisory experience, and a preferred bachelor’s degree. You will coach a team and engage customers in value-driven financial solutions.

Qualifications

• Minimum two (2) years’ banking experience or experience in comparable field.
• Two (2) years’ supervisory experience.
• Bachelor’s degree from a four-year college or university preferred, a comparable combination of educations and experience may be considered.

Responsibilities

• Manage and grow the Business Banking portfolio under 3MM in sales revenue.
• Oversee a tier 2/3 branch with growth opportunities and complex transactions.
• Identify, develop and implement effective sales strategies to acquire new business opportunities.
• Cultivate and nurture existing customer relationships; drive acquisition growth.
• Lead and coach a high performing team; ensure compliance and security; manage branch operations and audits.

Skills

Customer service

Verbal communication

Written communication

Supervisory skills

Coaching

Attention to detail

Basic computer skills

Multi-tasking

Relationship selling

NMLS knowledge

Sound judgment

Education

Bachelor’s degree (preferred)

Job description

## Financial Center ManagerApplylocations: Jenkintown, PAtime type: Full timeposted on: Posted Todayjob requisition id: R-100143**Job description:***The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.** Responsible for managing and growing the Business Banking portfolio under 3MM in sales revenue* Management of a tier 2/3 branch, overseeing an office with high levels of market growth opportunities, complex transactions and/or in a de novo market* Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations* Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market* Manages and leads priorities through planning and execution to drive all aspects of branch performance including growth activities for outside business development* Identify, develop and implement effective sales strategies to acquire new business opportunities. Cultivate and nurture existing customer relationships* Develop a strong knowledge of Penn Community Bank's retail and commercial products and services* Coaches team to confidently engage which customers in technology enabled interactions, providing solutions and advice-oriented consultation that improves the client’s financial well-being* Responsible for acquiring and retaining talent through effective onboarding coaching and development.* Leads and coaches a high performing team that drives acquisition growth, mitigates risk, develops and maintains collaborative partnerships and promotes employee engagement and positive consumer/business experiences* Manage assigned branch, including but not limited to; operations, administration, staffing, audits, compliance and security* Manage team participation in assigned branch sales and service campaigns* Perform additional duties as required**Compliance*** Comply with all applicable regulations and Bank policies regarding employment and employment law.* Participate in annual compliance and other job-related training.* Comply with applicable bank regulations, Bank policies and procedures.* Comply with Bank’s internal privacy and ethics standards.**Relationships and Contacts**Internal: Reports to Regional Retail Manager; Frequent contact with Team members at various levels through the Bank to discuss products, services, policies, procedures and changesExternal: Frequent contact with current and potential customers regarding products and services; Representation of the Bank through community involvement and volunteerism**Education and Experience*** Minimum two (2) years’ banking experience or experience in comparable field* Two (2) years’ supervisory experience* Bachelor’s degree from a four-year college or university preferred, a comparable combination of educations and experience may be considered.**Skills and Competencies*** Excellent customer service skills* Demonstrated verbal and written communication skills* Ability to interact well with Team members and customers* Strong Supervisory and coaching skills* Strong attention to detail and accuracy* Basic computer skills* Ability to multi-task and remain organized* Ability to achieve sales goals through relationship-based selling techniques* Must meet NMLS requirements* Ability to use sound judgment when making decisions on behalf of the Bank**Working Conditions**Traditional office environment with no unusual work conditions; the office maintains six day a week operation (Monday – Saturday) with operational hours of varying based on branch location. Branch Team Members are required to work a minimum of two (2) Saturdays per month.