Financial Center Manager

Radiology Partners Gulf Coast; Battle Ground (WA); On-site; USD 72,000 - 104,000; Full time

Job summary

A leading financial institution is seeking a Financial Center Manager in Battle Ground to oversee daily operations, engage clients, and ensure exceptional service. The role requires strong leadership skills and experience in financial services. Join a team focused on fostering an inclusive environment and helping clients achieve financial goals, backed by competitive benefits and a clear career path.

Benefits

Industry-leading benefits

Paid time off

Resources to support employees and community contributions

Qualifications

• 1+ years leadership experience demonstrated through coaching, training, or motivating a diverse work team.
• Effective collaborator with strong relationship-building skills.
• Confident in identifying solutions and resolving problems independently or with others.

Responsibilities

• Develop talent, manage client traffic, and drive operational excellence in the financial center.
• Foster client retention and create a world-class client experience environment.
• Manage organizational priorities and execute business strategy efficiently.

Skills

Customer Service Management

Performance Management

Coaching

Customer and Client Focus

Talent Development

Risk Management

Sales Performance Management

Business Operations Management

Recruiting

Result Orientation

Referral Management

Leadership Development

Inclusive Leadership

Prioritization

Problem Solving

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for managing a financial center and its employees on a day-to-day basis. Key responsibilities include operating as a business owner, fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve their financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.

Responsibilities:

1. Develops talent, including proactive sourcing of candidates
2. Manages client traffic, engaging and appropriately routing clients, and fostering client retention
3. Manages business results through formalized management routines and coaching
4. Creates a world-class client experience environment
5. Manages market-level initiatives prescribed by market leaders
6. Drives operational excellence by engaging employees on business strategy
7. Manages organizational priorities and effective execution

Managerial Responsibilities:

This position may also have responsibilities for managing associates. All managers at this level demonstrate the following responsibilities, in addition to role-specific duties:

1. Breaks down barriers to create a more inclusive environment supporting D&I goals
2. Challenges process efficiency and champions data-driven decision-making
3. Contributes to enterprise strategy and influences messaging to connect team contributions to business results
4. Inspects and challenges risk controls, governance, and culture to ensure risk is identified, escalated, debated, and remediated
5. Coaches to sustain and elevate organizational performance, ensuring pay for performance
6. Efficiently allocates and manages resources to drive profitability
7. Inspects and manages the health of the bench to ensure succession planning
8. Mobilizes organizational resources to meet client needs and gain competitive advantage

Required Qualifications:

• 1+ years leadership experience demonstrated through coaching, training, or motivating a diverse work team
• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus
• Effective collaborator with strong relationship-building skills
• Passionate about improving clients' financial lives
• Confident in identifying solutions and resolving problems independently or with others
• Effective and confident communicator, comfortable engaging clients
• Ability to learn and adapt to new information and platforms
• Strong critical thinking and problem-solving skills
• Adheres to established processes, laws, and regulations
• Effective time and capacity management
• Ability to manage complexity, prioritize, delegate, and execute quickly
• Ability to interpret performance results and hold others accountable
• Flexible to work weekends and extended hours as needed

Desired Qualifications:

• 1+ years management experience including hiring, coaching, and developing direct reports
• Financial services industry experience and knowledge of products and solutions
• Experience in goal-oriented environments with routine success
• Bilingual skills

Skills:

• Customer Service Management
• Performance Management
• Coaching
• Customer and Client Focus
• Talent Development
• Risk Management
• Sales Performance Management
• Business Operations Management
• Recruiting
• Result Orientation
• Referral Management
• Leadership Development
• Inclusive Leadership
• Prioritization
• Problem Solving

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details

US - WA - Battle Ground - 2500 W MAIN ST - BATTLE GROUND BANKING CENTER (WA0107)

Pay range: $72,500.00 - $103,800.00 annualized salary, offers to be determined based on experience, education, and skill set.

Discretionary incentive eligible: Yes, participates in annual discretionary plan based on performance.

Benefits: Currently benefits eligible, offering industry-leading benefits, paid time off, and resources to support employees and community contributions.