Career Coach

Community Teamwork; Lowell (MA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

4 Weeks PTO

Medical, Dental and Vision Insurance

401K retirement plan

Tuition Reimbursement

Career Advancement Opportunities

Job summary

Community Teamwork in Lowell, MA is seeking a Financial Career Coach to help individuals achieve a living wage through job search guidance, readiness skills, and referrals to training. You will provide case management and support to reduce barriers to employment.

The role focuses on developing personal finance and employment goals, coordinating with the Financial Education Center, and collaborating with local partners to expand services.

Qualifications

• Prior related experience is required.
• High School diploma or equivalent is required.
• Good attention to detail and organization.
• Excellent customer service and communication skills.

Responsibilities

• Provide financial education and employment services.
• Offer case management to clients regularly.
• Identify services to enhance employability.
• Create individual employment goals and personal finance plans.
• Support clients with resources and referrals.
• Maintain participant records and prepare reports.
• Assist in partnerships with local agencies and resources.
• Plan and run career development workshops and events.
• Uphold CTI values: Equity, Integrity, Compassion.

Skills

Communication skills

Customer service

Interpersonal skills

Oral and written communication

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Financial Career Coach

Pay Range: $50,000 - $60,000

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

The Financial Career Coach will be responsible for providing job search, job readiness skills and referrals for job training with a goal to help individuals attain a living wage. The Financial Career Coach will coach clients on ways to reduce barriers to maintaining employment including working closely with the Senior Financial Education Staff.

Essential Functions and Responsibilities

1. Work on the Financial Education Center (FEC) team to provide all financial education and employment services programming including researching, developing and implementing FEC programming on an ongoing basis.
2. Provide case management to clients on a regular basis;
3. Identify services needed for members' personal, educational/or skill development to enhance employability.
4. Create individual employment goals.
5. Create personal finance management goals.
6. Work to reduce employment barriers by providing resources, supports and referrals.
7. Provide internal and external wrap around services to clients throughout job placement.
8. Perform intake and data collection as per all funding source requirements
9. Maintain accurate participant records and prepare reports as required
10. Assist in the development of partnerships with local agencies and other community resources
11. Work with team members on planning and implementation of career development workshops and events throughout the year
12. Uphold the values of CTI - Equity, Integrity, Compassion.

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

1. Prior related experience is required
2. High School degree or equivalent
3. Good attention to detail
4. Knowledge of Microsoft products (Word, Excel, Outlook)
5. Understanding of basic personal finance management
6. Excellent customer service, interpersonal, oral and written communication skills
7. Ability to maintain accurate records and maintain confidentiality of information
8. Knowledge and experience working with low income, culturally diverse, and at-risk individuals
9. Strong ability to problem solve
10. Demonstrated knowledge of community resources available to low-income households
11. Public speaking and outreach skills
12. Crisis management skills
13. Ability to travel to various work sites
14. Ability to manage multiple priorities and work in a fast-paced environment
15. Must be able to pass background check
16. Willingness to obtain a resume and cover letter writing certification.

Preferred Qualifications

1. Bilingual skills (English/Spanish, English/Khmer English/Portuguese)

Compensation and Benefits

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. We offer:

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays.
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance - Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve.

The base salary range represents the Agency's good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications.

Equal Opportunity Employer - Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.