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Financial Assistance Advisor III - Special Programs

University Of The, Inc.arnate Word

San Antonio (TX)

On-site

USD 46,000 - 48,000

Full time

30+ days ago

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Job summary

The Financial Assistance Advisor III at a leading university is responsible for administering various financial aid programs, providing excellent customer service, and ensuring compliance with federal and state regulations. This full-time role offers a comprehensive benefits package and opportunities for professional growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Paid Holidays

Vacation and Sick Leave

Tuition Waivers

Retirement Plans

Employee Assistance Program

Public Service Loan Forgiveness Eligibility

Qualifications

One year of professional financial aid experience in a higher education setting.
Ability to work effectively with individuals from diverse communities.

Responsibilities

Manages day-to-day operation of Federal Work-Study Program.
Coordinates veteran’s benefit with financial assistance.

Skills

Problem-Solving

Customer Service

Organization

Education

Bachelor’s Degree

Tools

BANNER

Please see Special Instructions for more details.

N/A.

Position Information

Position Title

UIW Mission

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

The Financial Assistance Advisor III – Special Programs has the primary responsibility for administering the university’s work-study program, tuition waivers, veteran’s benefit coordination with financial assistance, and awarding study abroad. This position reports to the Assistant Director of Financial Assistance.

The Financial Assistance Advisor III represents the OFA (Office of Financial Assistance) in providing excellent customer service in advising students on available resources. OFA advisors work as student advocates and understand the critical role financial assistance plays in the success and engagement of our students. Position is accountable for following all Federal, State and Institutional regulations.

UIW has been identified year after year as one of the nation’s Great Colleges to Work For based on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs and Brainpower Connection discounts for employees and dependents. Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&D, long-term disability, pet insurance, an Employee Assistance Program ( EAP ), wellness programs, employee discount program, Public Service Loan Forgiveness ( PSLF ) eligibility and more! Please refer to the Human Resources webpage for additional details on our benefits and eligibility.

Job Duties

Job Duty Name

Job Duty Name Administration of Work-study Program

Description of Job Duties

Manages day-to-day operation of Federal Work-Study Program.
Monitors overall work-study spending and communicates with Assistant Director and Director regarding spending levels and any adjustments needed.

Job Duty Name

Description of Job Duties

Manages the administration of tuition waivers after approval by Human Resources.
Contacts students/parents to obtain any missing documentation required for the waivers.
Manages the graduate assistant tuition benefit process.

Job Duty Name

Job Duty Name Veterans'/Military Benefit Coordination

Description of Job Duties

Updates Financial Assistance records to match VA certifications; adjusts awards as necessary to remain compliant with VA invoicing rules.
Applies the Yellow Ribbon funds as directed by the UIW Military and Veterans Center.
Updates coding to recognize students receiving military discounts or tuition assistance benefits and coordinates any required changes to financial aid offers.

Job Duty Name

Description of Job Duties

Collaborates with the Study Abroad Office to manage study abroad scholarship funds.
Counsels interested students on cost and aid options for study abroad programs.

Qualifications

Knowledge Skills and Abilities

Ability to proactively problem-solve and multi-task in a fast-paced cooperative environment.
Possess organization skills and a decisive, positive attitude.
Ability to provide excellent customer services and maintain a high level of professionalism.
Reliable, self-motivated, and able to contribute to and support a team effort.
Ability to work effectively with individuals from diverse communities and cultures.
Employee shall adhere to call applicable rules and regulations of the Federal and State governments, the University, and the NCAA .

Required Education

Bachelor’s Degree.

Required Work Experience

One (1) year of professional financial aid experience in a higher education setting to include managing independent projects.

Preferred Qualifications

Prior experience with BANNER software.
Experience managing large aid programs, particularly work-study or scholarships.

Required Certifications, Licenses or Registrations

None specified.

Work Hours

Monday through Friday 8am to 5pm with some extended hours and weekends as needed, especially in the planning and execution of events, to meet departmental goals.

Physical Demands

None specified.

Posting Number

Posting Number AS2107PO

Number of Vacancies

Number of Vacancies 1

Job Type

Job Type Full Time

Job Category

Job Category Administrator (exempt)

Desired Start Date

Desired Start Date 06/02/2025

Position End Date (if temporary)

Reports to

Reports to Assistant Director of Financial Assistance

Salary $46,000-$48,000 Annualized

Open Date

Open Date 03/11/2025

Close Date

Open Until Filled Yes

Special Instructions to Applicant

N/A.

EOE

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

Title IX

This position is considered a “Responsible Employee” under Title IX federal regulations and “Mandatory Reporter” under Texas state law and the UIW Sexual Misconduct Policy. As a Mandatory Reporter, this position requires you as the employee to promptly report any incident that you witness or receive information about Title IX violations. These reporting responsibilities are set out in the UIW Sexual Misconduct Policy.

Required Documents

Resume

Cover Letter/Letter of Application

Optional Documents

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