Financial Aid Technician Part Time

Roanoke-Chowan Community College; Ahoskie (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Roanoke-Chowan Community College seeks a Financial Aid Support Specialist to assist the Financial Aid Director with student interviews, needs analyses, and award packaging. You will review applications for completeness, verify data for eligibility, and support work-study coordination.

The role requires attention to detail, strong customer service, and familiarity with FERPA regulations. Collaboration with Admissions, Records, Counseling, and other campus offices is essential to help students

Qualifications

• AA/AS degree from a regionally accredited institution.
• Ability to organize and prioritize a wide variety of assignments.
• Excellent interpersonal communication skills.
• Ability to work under deadline requirements.
• Computer literacy in the use of personal computers.
• Ability and a functional knowledge of word processing, spreadsheets, data entry, or database management.
• Maintain complex filing systems and records.
• Excellent analytical problem solving and customer service skills.
• Ability to read and understand federal and state regulations and guidelines.
• Ability to work with a diverse student body.

Responsibilities

• Assist Financial Aid Director and interview students seeking financial assistance.
• Perform needs analyses and assist in packaging of awards.
• Process Federal, state, and private scholarship applications and verify information for eligibility.
• Monitor federal work-study students and ensure satisfactory progress.
• Operate financial aid software to update student records and prepare award notifications.
• Maintain confidentiality under FERPA guidelines.
• Interpret and apply federal/state financial aid regulations.
• Collaborate with Admissions, Records, Counseling, and other campus offices.
• Award scholarships based on need and availability.
• Perform other duties as assigned by the Director of Financial Aid, Dean and VP.

Skills

Interpersonal skills

Customer service

Attention to detail

Data analysis

Time management

Communication skills

Organizational skills

Problem solving

Diversity awareness

Policy knowledge

Reading regulations

Computer literacy

Education

AA/AS degree from a regionally accredited institution

Tools

Word processing

Spreadsheets

Data entry

Database management

Job description

Strong investment in student support and success. A strong work ethic. Ability to work independently and collaboratively. Adaptability, initiative, and flexibility. Attention to detail and accuracy. Strong technical skills, including the ability to analyze data and set benchmarks for student success. Customer service orientation and interpersonal skills. Excellent time management skills and ability to prioritize work. Supports the objectives, goals, and mission of the college

This position's duties will include assisting the Financial Aid Director. Interview students seeking financial assistance; perform needs analyses; assist in packaging of awards, which includes completion of Federal, state, and private scholarship applications. Accept financial aid applications and forms; review for completeness and accuracy; verify information reported on student applications to determine eligibility for various awards. Monitor and budget federal work-study students as appropriate, check for satisfactory progress for financial aid students. Operate computer and financial aid software to update and maintain student records and prepare award notifications and other related reports. Apply financial aid policy to identify students who have exceeded funding limitations; assist in process of financial aid appeals. Maintain a level of confidentiality regarding documents received and other matters involving students and financial aid in compliance with the Family Educational Rights and Privacy Act (FERPA). Interpret, apply, and comply with federal and state regulations governing student financial aid. Maintain current knowledge of guidelines/regulations related to financial aid. Respond to technical questions and provide financial aid eligibility information to student's staff, and the public. Maintain close working relationships with Admissions and Records, Counseling, Student Support Services, and other campus offices and other colleges or agencies. Award scholarships based on need and availability. Perform other duties assigned by the Director of Financial Aid, Dean and Vice President.

• AA/AS degree from a regionally accredited institution.
• Ability to organize successfully/accurately and prioritize a wide variety of assignments, with emphasis on processing skills.
• Excellent interpersonal communication skills.
• Ability to work under deadline requirements.
• Computer literacy in the use of personal computers is required.
• Ability and a functional knowledge of word processing, spreadsheets, data entry, or database management.
• Maintain complex filing systems and records.
• Excellent analytical problem solving and customer service skills.
• Ability to read and understand federal and state regulations and guidelines.
• Ability to work with a diverse student body

One or more years of financial aid experience preferred.