Financial Aid Systems Analyst (Hybrid/On-Campus)

NASFAA; Knoxville (TN); Hybrid; USD 70,000 - 90,000; Full time

Job summary

The Financial Aid Systems Analyst at UTK will design, implement, and maintain Ellucian Banner Financial Aid modules and related systems on campus with flexible hybrid options. The role supports enrollment management initiatives, data validation, and cross-functional collaboration with IT and vendors.

Candidates should have a bachelor’s degree and 2+ years in financial aid systems, SQL programming, and process improvement. The University emphasizes accessibility and inclusive education.

Qualifications

• Bachelor’s degree or equivalent with 2+ years in technical systems support or financial aid systems in higher education.
• Experience with word processing, spreadsheets, and presentation software.
• Experience documenting processes and developing efficient solutions.

Responsibilities

• This is an on-campus position with some hybrid/remote schedule flexibility.
• Design, develop, configure, and maintain Ellucian Banner Financial Aid modules and integrated systems.
• Act as liaison with technical teams and vendors to ensure compliance and continuous process improvement.

Skills

SQL programming

Data analysis

Documentation

Communication

Problem-solving

Teamwork

Education

Bachelor’s degree

Associate degree

Tools

Ellucian Banner Financial Aid

OnBase

Dynamic Forms

Scholarship Manager

JobX/TimesheetX

PL/SQL

Oracle Financial Aid

FTP

Web Tailor

Job description

The Financial Aid Systems Analyst at UTK will design, implement, and maintain Ellucian Banner Financial Aid modules and related systems on campus with flexible hybrid options. The role supports enrollment management initiatives, data validation, and cross-functional collaboration with IT and vendors.

Candidates should have a bachelor’s degree and 2+ years in financial aid systems, SQL programming, and process improvement. The University emphasizes accessibility and inclusive education.