Financial Aid System Analyst

California State University, Long Beach; Long Beach (CA); On-site; USD 54,000 - 63,000; Full time

Benefits offered by this job

Paid Time Off

Health Coverage

Retirement Plans

Job summary

California State University, Long Beach (CSULB) seeks a Financial Aid System Analyst to join Enrollment Services. The role focuses on configuration, testing, and implementation of tech solutions to support financial aid operations, ensuring compliance with aid regulations and improving system workflows.

The position entails analyzing business processes, supporting daily maintenance of CSULB’s financial aid modules, and developing end-user training materials for policy adherence and efficiency.

Qualifications

• Knowledge of financial aid needs analysis methodology and federal/state guidelines.
• Excellent analytical, communication and interpersonal skills.
• Ability to interpret and analyze complex financial aid regulations.
• Experience with aid program delivery platforms and data systems.
• Proficiency in MS Word, Excel, PowerPoint and Visio.

Responsibilities

• Assist in maintaining and enhancing the financial aid module functionality.
• Provide maintenance support and testing of regular system updates and fixes.
• Analyze new software systems and processes to improve performance and data quality.
• Monitor automated and manual control functions for timely processing.
• Develop online, user-friendly financial aid training modules for end users.

Skills

Financial aid knowledge

MS Word

MS PowerPoint

MS Excel

Visio

Analytical skills

Communication

Interpersonal skills

Regulatory knowledge

Data analysis

Education

Bachelor's degree or equivalent

Tools

NSLDS

COD

CSAC Web Grants

FAA Access

NSC

Job description

Financial Aid System Analyst

Job No: 563289 Work Type: Staff Location: Southern California: Long Beach Categories: Bargaining Unit: Unit 9 - CSUEU - TechnicalSupport Services, Appointment Type: Temporary, Time Basis: FullTime

Join the vibrant community at California State University, LongBeach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers aninspiring workplace and an exceptional Southern Californialifestyle. Our 322-acre campus-one of the largest in the CSUsystem-serves more than 42,000 students and is known for itscommitment to student success, innovation, and impactful academicand research initiatives.

As a member of the CSULB community, you'll experience a dynamicenvironment filled with cultural landmarks, collaborative energy,and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastalrelaxation with urban vibrancy, offering miles of beaches,year-round sunshine, a thriving arts and food scene, and convenientaccess to both Los Angeles and Orange County. It's an ideal placeto grow your career while enjoying everything Southern Californiahas to offer.

Join the California State University (CSU) and explore careeropportunities that advance student success and strengthenCalifornia's future-offering competitive compensation,comprehensive benefits, and professional growth.

Job Summary

The Financial Aid System Analyst is responsible for workingcollaboratively with the Associate Director/Systems and FinancialAid Module Lead in assisting to improve the quality of financialaid services. This position is responsible for the configuration,set-up, testing, analysis and implementation of technologicalsolutions to support operations. This position involves theanalysis of business processes and work-flow to determine areas ofimprovement in the processes and system functionality. In additionthis position will ensure compliance with aid program regulations,conduct research and document solutions. This position supports theFinancial Aid in daily, weekly and annual system maintenancecovering the delivered financial aid, Baseline, CSULB Custommodule.

Key Responsibilities

• Assist in maintaining and enhancing functionality of thefinancial aid module. Including production support as needed toensure the continued efficient operation of automated systems. Thismay include set up activities, security administrationcoordination, and quality assurance monitoring and workingreports.


• Provide maintenance support and testing of regular systemupdates (fixes, annual maintenance and updates). Troubleshootssystem issues. Evaluate the impact of the changes on the office'sbusiness processes.


• Analysis of new software systems and technologies, as well ascurrent and new business processes to improve performance, dataquality, and ensure operational efficiency.


• Monitor the Financial Aid department's automated and manualcontrol functions. Monitor transactions to ensure timely receiptand processing, consistent with programmatic requirements andcompliance standards.


• Development of online, user-friendly financial aid trainingmodules to help end users with functional business policies,processes and procedures.

Department

Enrollment Services

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for one year with no permanent statusgranted. Temporary assignments may expire prior to the endingdate.

Classification

Administrative Analyst/Specialist

Compensation

Salary placement is determined by the education, experience, andqualifications the candidate brings to the position, internalequity, and the hiring department's fiscal resources.

• Hiring Range: The hiring range for this position is $4,799(Step #1) - $5,623 (Step #9) per month commensurate withcandidate's education, experience, skills, and training.


• CSU Classification Salary Range: The CSU Classification SalaryRange for this position is $4,799 (Step #1) - $6,992 (Step #20) permonth.

Benefits

At California State University (CSU), we prioritize the health,growth, and success of our employees. Our benefits program reflectsour commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed atleast half-time (.50 FTE) with an appointment lasting more than sixmonths and one day. Benefits eligibility and offerings may varybased on appointment type, classification, and applicablecollective bargaining agreement. Eligible employees may have accessto a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year(based on employee group and/or length of service), 14 paidholidays, and 12 sick days annually with unlimited accrual.


• Health Coverage: A variety of medical, dental,and vision plans.


• Retirement Plans: Participation in the CalPERSdefined benefit plan, along with voluntary savings options such as403(b), 401(k), and 457 plans.


• Educational Benefits: Tuition fee waiverprograms for eligible employees; dependent eligibility varies byemployee group and bargaining unit.


• Employee Assistance Program (EAP):Confidential counseling and support services for employees andtheir families.


• Additional Benefits: Wellness programs,professional development opportunities, and insurance optionsincluding life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge, Skills, and Abilities

The ideal candidate will have knowledge understanding of financialaid needs analysis methodology and federal and state financial aidprogram guidelines including the ability to use: MS Word, MSPowerPoint, Visio, MS Excel. Excellent analytical, communicationand interpersonal skills verbal and written. Knowledge of financialaid regulations, practices, resources and online studentinformation systems. The ability to interpret and analyze complexfinancial aid & academic regulations and policies &procedures, documenting process workflow, assessing needs andidentifying solutions. Demonstrated ability to organize and planmultiple priorities and to carry out assignments without detailedinstructions, analyze and evaluate situations and data, makeaccurate recommendations on appropriate course of action leading tothe development and improvement of administrative systems,procedures, and/or practices. Working knowledge of aid programdelivery platforms (National Student Loan Data System, CommonOriginations and Disbursement, CSAC Web Grants, FAA Access to CPSOnline, National Student Clearinghouse). Demonstrated ability totrouble-shoot and resolve student system related problems. Willensure quality, usability and integrity of system data by workingwithin approved processes and testing procedures. Will treat allcustomers (students, faculty and staff colleagues) with dignity andrespect, empathy, fairness and professionalism, consistent with theuniversity mission, values and strategic vision. The ability to handle multiple tasks with short deadlines, timemanagement, organizational skills, work effectively in a dynamicteam, multi-tasks in a fast-paced, diverse environment withstudents, faculty, and staff. Will ensure operational integrity and continuity by maintainingdetailed descriptions of responsibilities, ranging from daily tasksto strategic activities and outcomes, and will make them availableto supervisor. Will ensure quality, usability and integrity ofsystem data by working within approved processes and testingprocedures. The ideal candidate will follow all University policies,procedures, and guidelines including but not limited to safety,civility, information security and non-discrimination policies andprocedures. Contributing to a positive university experience foreach and every student, and assists in achieving the university'scommitment to a "vision of excellence." California State University Long Beach expects respectful,professional behavior from its employees in all situations. Acts ofharassment or abusive conduct are prohibited. The candidate willdemonstrate appropriate professional behavior, treating others withcivility and respect, and refusing to tolerate abusive conduct isexpected of all employees.

Education and Experience

• Equivalent to a bachelor's degree in a related field and twoyears of related experience required.

Physical Summary

Sedentary work - Involves mainly sitting. Walkingand standing are minimal. Lifting is limited to lightweight objects(10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions(i.e. H-1B Visas). A background check (including a criminal records check) must becompleted satisfactorily and is required for employment. CSULB willmake a conditional offer of employment, which may be rescinded ifthe background check reveals disqualifying information, and/or itis discovered that the candidate knowingly withheld or falsifiedinformation. Failure to satisfactorily complete the backgroundcheck may affect the continued employment of a current CSU employeewho was conditionally offered the position. Due to the nature of this position, current CSULB employees aresubject to a criminal record check unless they have successfullycompleted a criminal background check through CSULB within the past12 months.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULBprovides equal opportunity in employment without unlawfuldiscrimination or preferential treatment based on race, sex, color,ethnicity, national origin, or other protected status. CSULBcomplies with Title VI of the Civil Rights Act of 1964, Title IX ofthe Education Amendments of 1972, the Americans with DisabilitiesAct (ADA), Section 504 of the Rehabilitation Act, the CaliforniaEquity in Higher Education Act, California's Proposition 209 (Art.I, Section 31 of the California Constitution), other applicablestate and federal anti-discrimination laws, and CSU'sNondiscrimination Policy. We prohibit discriminatory preferentialtreatment, segregation based on race or any other protected status,and all forms of discrimination, harassment, and retaliation in alluniversity programs, policies, and practices.

Accommodations

We provide reasonable accommodations to applicants and employeeswith disabilities. Applicants with questions about access orrequiring a reasonable accommodation for any part of theapplication or hiring process should [e-mail].

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system,is a State of California Employer. As such, the University requiresall employees upon date of hire to reside in the State of California. As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ CSU Out-of-StateEmployment Policy prohibits the hiring of employees to performCSU-related work outside the state of California.

Application Closes: 01 November 2026 To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/563289 je-df27373fd1f948f5aff0b83da0c1e90d