Financial Aid Specialist I

Northbridge-University; Lakeland (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Northbridge University Lakeland Campus, Lakeland, FL, is seeking a Financial Aid Advisor I to help students access federal and institutional aid while ensuring compliance with applicable regulations. You will work closely with the Financial Aid Department to support timely aid disbursement and student success.

The role requires a high school diploma and at least two years of related experience, with flexibility for extended hours, including evenings and weekends.

Qualifications

• Completed high school diploma or higher.
• At least 2 years of experience directly related to the duties and responsibilities specified.
• Ability to work extended hours (evenings and weekends) to meet business objectives.

Responsibilities

• Comply with Financial Aid policies to ensure compliance.
• Maintain communication with academic areas and other offices to support goals and retention.
• Provide students with high-level service experience.
• Manage student systems and federal systems (NSLDS, COD and FPP).
• Retain and file documents according to policy; ensure proper filing.
• Collaborate on maintaining student records with required documents.
• Receive documents from students as required by regulations.
• Provide FAFSA guidance and assist through the FAA Access CPS Online.
• Send official communications and documents to students (welcome letters, guides, etc.).
• Review student financial history to determine eligibility and guide accordingly.
• Evaluate and assign financial aid per regulations.
• Collaborate on disbursement eligibility exceptions/adjustments to ensure timely aid.
• Discuss and create payment plan options with Tuition Options.
• Adjust payment plans as needed.
• Escalate adjustments from ledger evaluations.
• Notify supervisor of irregularities in Financial Aid.
• Perform any additional tasks as required by the supervisor.

Skills

Extended hours availability

Education

High school diploma

Job description

Northbridge University Lakeland Campus, Lakeland, FL, is seeking a Financial Aid Advisor I to help students access federal and institutional aid while ensuring compliance with applicable regulations. You will work closely with the Financial Aid Department to support timely aid disbursement and student success.

The role requires a high school diploma and at least two years of related experience, with flexibility for extended hours, including evenings and weekends.