Financial Aid & Special Programs Lead

The California State University; San Jose (CA); On-site; USD 67,000 - 78,000; Full time

Benefits offered by this job

Comprehensive benefits package worth 30–35% of base salary

Job summary

The California State University is seeking a Special Programs Coordinator and Financial Aid Counselor in San Jose. This role involves advising, coordinating, and providing technical support for financial aid programs aimed at special student populations.

The successful candidate will maintain a strong knowledge of various financial aid regulations while delivering exceptional customer service. Candidates must have a bachelor’s degree and at least three years of relevant experience.

Qualifications

• Three years of progressively responsible professional student-services experience.
• Experience with Federal and State Grant Programs in a higher-education setting.

Responsibilities

• Coordinate specialized financial aid programs.
• Manage awarding and processing for specialized grants.
• Provide individualized counseling appointments to students.

Skills

Strong oral and written communication skills

Excellent customer service skills

Knowledge of financial aid regulations

Organizational skills

Counseling techniques

Knowledge of software applications

Education

Equivalent to graduation from a four-year college

Master’s degree in Counseling or related field

Job description

The California State University is seeking a Special Programs Coordinator and Financial Aid Counselor in San Jose. This role involves advising, coordinating, and providing technical support for financial aid programs aimed at special student populations.

The successful candidate will maintain a strong knowledge of various financial aid regulations while delivering exceptional customer service. Candidates must have a bachelor’s degree and at least three years of relevant experience.