Financial Aid Operations Lead - Assistant Director

Green-River-College; Auburn (WA); On-site; USD 70,000 - 95,000; Full time

Job summary

Green River College in Auburn, WA is seeking a highly skilled Assistant Director to oversee day-to-day Financial Aid Office operations, ensuring accurate awarding and disbursement of aid while counseling students and families. The role supports the Director, interprets regulations, and leads outreach and financial literacy initiatives.

Requires a bachelor's degree and at least three years in financial aid administration, with strong communication and supervisory abilities.

Qualifications

• Bachelor Degree or combination of education and work experience.
• At least three years’ experience administering financial aid in a higher education setting.
• Strong written and verbal communication and interpersonal skills.
• Ability to manage multiple projects, with attention to detail.
• Experience with financial aid policies and regulatory language.

Responsibilities

• Participate in day-to-day operations of the Financial Aid Office including awarding and disbursement of aid.
• Counsel students and families on financial aid processes and procedures.
• Analyze regulatory changes and assist in policy development.
• Manage staff and office outreach and communications.
• Prepare and present financial aid information to campus and community.

Skills

Customer service

Leadership

Communication

Regulatory compliance

Problem solving

Education

Bachelor's Degree in a related field

Tools

ctcLink/PeopleSoft

MS Office (Word, Excel)

SharePoint / Teams / OneDrive

Job description

Green River College in Auburn, WA is seeking a highly skilled Assistant Director to oversee day-to-day Financial Aid Office operations, ensuring accurate awarding and disbursement of aid while counseling students and families. The role supports the Director, interprets regulations, and leads outreach and financial literacy initiatives.

Requires a bachelor's degree and at least three years in financial aid administration, with strong communication and supervisory abilities.