Financial Aid Officer (Processing Unit)

University of Connecticut; Storrs (CT); On-site; USD 59,000 - 77,000; Full time

Job summary

University of Connecticut in Storrs, CT, seeks a Financial Aid Officer to manage all facets of financial aid processing, including need analysis, aid eligibility, and packaging. The role supports census date adjustments and related processing tasks, integrating scholarship and special projects as needed.

The position requires a Bachelor's degree and 3 years of related experience; familiarity with automated systems such as PeopleSoft or Banner is preferred.

Qualifications

• Bachelor's degree from a regionally accredited college or university.
• Three years of related financial aid experience.
• Experience with automated financial aid systems (e.g., PeopleSoft, Banner) preferred.
• Knowledge of federal and state financial aid regulations.
• Excellent verbal and written communication skills.
• Independent research and problem-solving abilities.

Responsibilities

• Assist with all aspects of financial aid processing, including reviewing files, need analysis, packaging, and aid offers.
• Interpret and ensure compliance with financial aid regulations; develop policy guidelines.
• Represent financial aid at open houses and outreach events.
• Maintain up-to-date knowledge of rules and regulations; share updates with the department.
• Perform additional related duties as assigned.

Skills

Verbal communication

Written communication

Problem solving

Research skills

Financial aid experience

Education

Bachelor's degree

Tools

PeopleSoft

Banner

Job description

JOB SUMMARY

The Office of Student Financial Aid Services is seeking an organized, detail-oriented, self-motivated Financial Aid Officer. This position is responsible for performing all aspects of financial aid processing, including need analysis, determining aid eligibility, completing professional judgments, and coordinating several key processing areas, such as census date aid adjustments.

DUTIES AND RESPONSIBILITIES

• Assists with all aspects of financial aid processing, including reviewing files and documentation, conducting need analysis and packaging, completing queries to ensure accurate aid offers, processing scholarships, and special projects.
• Responsible for the interpretation of and compliance with Financial Aid regulations governing respective program, formulation of policy guidelines and procedures, and helps to resolve complex problems in one or more areas of specialization.
• Participates in various outreach activities by serving as a financial aid representative at university open house(s) and other outreach activities.
• Maintains up-to-date knowledge of federal, state, and institutional rules, regulations, statutes, and mandates governing financial aid, and shares updates with the department that may affect areas of primary and secondary responsibility.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor's degree from a college or university accredited by the US Department of Education or internationally recognized accrediting organization.
• Three years of related experience.

PREFERRED QUALIFICATIONS

• Three years progressively responsible financial aid experience.
• Preference will be given to candidates with experience using an automated financial aid system (e.g. PeopleSoft, Banner, etc.).
• Knowledge of federal and state regulations that govern the administration of financial aid programs.
• Demonstrated knowledge of financial aid processes (e.g., FAFSA, Verification, need analysis and packaging).
• Excellent verbal and written communication skills.
• Independent research and problem-solving skills.

COMPENSATION AND BENEFITS

The hiring range for this position is $58,942 to $76,625. An offer of employment, if made, will be commensurate with the successful candidate’s skill and experience, as determined by the University.

For more information about benefits and other offerings available to University employees, we encourage you to review the Human Resources website and explore the sections under the Benefits & Leaves header at the top of the page. Under Benefits & Leaves, select Benefits to access an overview as well as additional information on topics such as paid time off, benefits, retirement, and other resources. As you explore these pages, please note that this position is covered by the University of Connecticut Professional Employees Association (UCPEA) and look for information specifically identified for UCPEA, as provisions may vary by employee group.

APPOINTMENT TERMS

This is a full-time, twelve-month position. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on November 23, 2026.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, marital status, national origin, ancestry, sexual orientation, genetic information, physical or mental disabilities, veteran’s status, status as a victim of domestic violence and/or sexual assault and/or trafficking in persons as defined by Connecticut law, prior conviction of a crime, workplace hazards to the reproductive systems, or gender identity or expression

The University of Connecticut is an AA/EEO employer including for Disability and Veteran status.

Advertised: Oct 20 2026 Eastern Daylight Time
Applications close: Nov 23 2026 Eastern Standard Time