Financial Aid Officer

Stanbridge University; Riverside (CA); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401k

Paid Time Off (Vacation, Sick & P

Family Leave (Maternity, Paternity)

Job summary

Stanbridge University in Riverside, CA is seeking a Financial Aid Officer to guide students through federal, state, and institutional aid processes. You will verify documents, counsel individuals, and ensure timely, compliant awarding.

The role emphasizes attention to detail, strong communication, and collaboration with departments to resolve complex aid issues while supporting student success and program excellence.

Qualifications

• Bachelor's degree in finance, accounting, education, or a related field.
• Experience in financial aid or student services in higher education.
• Knowledge of federal and state financial aid programs and regulations.
• Ability to explain complex information to diverse audiences.
• Detail-oriented, organized, and able to manage multiple priorities.
• Customer-service mindset focused on student success.
• Proficient with financial aid management software and Microsoft Office.

Responsibilities

• Assist students with navigating the financial aid process and submitting forms.
• Conduct financial aid presentations and individual counseling sessions.
• Evaluate applications for eligibility across federal/state/institutional programs.
• Maintain accurate records and ensure regulatory compliance.
• Collaborate with university departments to resolve complex aid issues.
• Stay updated on changes in financial aid regulations and communicate them.
• Support development and implementation of aid policies to improve efficiency.

Skills

Financial aid knowledge

Communication skills

Customer service

Attention to detail

Regulatory compliance

Team collaboration

MS Office

Financial aid software

Education

Bachelor's degree in related field

Tools

Financial aid software

MS Office

Job description

Stanbridge University is seeking a Financial Aid Officer to join our vibrant academic community. As a Financial Aid Officer, you will play a vital role in helping our students achieve their educational goals by providing valuable financial aid guidance and assistance. Our university is known for its exceptional faculty and innovative programs, and we are looking for a talented individual who shares our commitment to excellence.

At Stanbridge University, we believe in the power of education to transform lives. Our dedicated team of professors, staff, and administrators work together to provide an enriching educational environment for our diverse student population. As a Financial Aid Officer, you will be a key part of this collaborative effort, ensuring that our students have the financial resources they need to succeed.

Essential Functions

• Assist students in navigating the financial aid process, including completing applications, verifying documents, and submitting required forms.
• Conduct financial aid presentations and individual counseling sessions to ensure students understand their financial options and responsibilities.
• Evaluate student financial aid applications to determine eligibility for various federal, state, and institutional aid programs.
• Maintain accurate and complete student financial aid records, ensuring compliance with regulatory requirements.
• Collaborate with other university departments to resolve complex financial aid issues and provide excellent service to students.
• Stay up-to-date with changes in financial aid regulations and communicate updates to relevant stakeholders.
• Assist with the development and implementation of financial aid policies and procedures to enhance efficiency and effectiveness.

Qualifications

• Bachelor's degree in a related field, such as finance, accounting, or education.
• Previous experience in a financial aid or student services role within higher education.
• Strong knowledge of federal and state financial aid programs and regulations.
• Excellent interpersonal and communication skills, with the ability to effectively explain complex information to diverse audiences.
• Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines.
• Customer service-oriented mindset, with a strong commitment to student success.
• Proficient in computer applications, including financial aid management software and Microsoft Office Suite.
• $25-$28/hr. (Salary is based on experience and education.)

Conditions of Employment

• A job-related assessment may be required during the interview process.
• Must be able to perform each essential duty satisfactorily and be physically present in the office (unless otherwise noted).
• Employment verification will be conducted to validate work experience per accreditation standards.
• Offers of employment are contingent upon the successful completion of a background check.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment

• Standard office/classroom/lab or clinical setting.
• Duties are typically performed while sitting at a desk or computer workstation.
• May include time spent in skills labs or bedside environments as required by the program.
• Subject to frequent interruptions, noise from talking or office equipment, and demanding timelines.

Physical Demands

• Regularly sits for extended periods.
• Physical ability to perform program- or department-related duties.
• Proficient in using electronic keyboards and office equipment.
• Effective verbal communication via phone and in person.
• Ability to read fine print, operate computers, and understand voices clearly.
• Able to lift, carry, and/or move objects weighing 10–25 pounds as needed.

Employee Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Exciting university events
• Seasonal motivational health and wellness challenges
• Work/Life Balance initiatives
• Onsite wellness program / Staff Chiropractor
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)

Institutional Values

• Diversity and Inclusion: Stanbridge University’s motto, “Strength through Diversity,” reflects our deep commitment to honoring the diverse backgrounds of our students, faculty, staff, and surrounding communities. We strive to build an inclusive learning environment and uphold anti-discrimination practices in all aspects of university life.
• Innovation and Technology: We embrace cutting-edge technology to enhance student learning through interactive, hands-on experiences, including virtual reality and simulation labs—ensuring students are prepared for the demands of modern healthcare practice.
• Community Engagement: Through initiatives such as Stanbridge outREACH, students are empowered to give back to local and global communities, cultivating compassion, civic responsibility, and social awareness.

Equal Opportunity Employer

Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. All qualified applicants are encouraged to apply.