Financial Aid Officer

Aviation Institute of Maintenance; Charlotte (NC); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

401(k) and Matching

Comprehensive Health Coverage

Life Insurance

Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Job summary

Aviation Institute of Maintenance is seeking a Financial Aid Officer at our Charlotte campus to manage, process, and verify financial aid documentation in compliance with federal, state, and institutional rules.

You will guide students through aid options, coordinate with finance and academics, and ensure timely disbursement of funds while maintaining accurate records. Strong Excel/Word skills and customer service are essential.

Qualifications

• High School Diploma or GED required.
• College coursework in accounting or finance is preferred.
• Strong computer skills with Word/Excel/Outlook required.
• Excellent organizational and attention to detail.
• Outstanding interpersonal and communication skills.
• Ability to work with diverse student populations in a team setting.
• Not in default on federal student loans.

Responsibilities

• Process financial aid documentation including VA Benefits and scholarships.
• Monitor FAFSA submissions and ISIRs, verify files on a timely basis.
• Counsel students on financial aid options and funding sources.
• Ensure compliance with Federal/State/Institutional regulations.
• Collaborate with other campus staff to resolve issues affecting student aid.
• Explain required documentation and assist with applications.
• Perform additional duties as assigned by campus leadership.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Organizational skills

Communication skills

Team collaboration

Customer service orientation

Education

High School Diploma or GED

College coursework in accounting/finance

Tools

Financial aid software

Job description

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.

About Us- Big Changes, Better Benefits - Join us today!

TheAviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Location: 7421 E Independence Blvd, Charlotte, NC 28227

Schedule: Full time, some Saturdays as needed to support student events

Compensation: $24-$27/hr

Position Purpose

The Financial Aid Officeris responsible for managing and processing financial aid documentation for students, ensuring compliance with federal, state, and institutional regulations. This role involves evaluating financial aid applications, providing guidance to students on available financial resources, and facilitating access to funding that supports their educational goals.

Key Duties

• Understand and apply financial aid regulations, process applications accurately, andmaintainup-to-date records.
• Provide exceptional support to students by clearly explaining financial aid options and guiding them through the application process.
• Work effectively with other departments to resolve issues and enhance the student experience,demonstratingstrong analytical and organizational skills.

This position ensures that the financial aid process effectively supports students in accessing funding, aligning with institutional goals and contributing to the overall success of the organization.

Job Responsibilities

• Process financial aid documentation, including VA Education Benefits, Military Tuition Assistance, and scholarships, to ensure students have the necessary funds for tuition.
• Monitor FAFSA submissions and receipt of ISIRs,maintainingaccuraterecords and completingtimelyverification for selected files.
• Track the submission of Master Promissory Notes (MPNs) via COD and conduct entrance and exit loan counseling sessions for students.
• Stay updated on financial aid regulations, including the Federal Student Aid Handbook, to ensure compliance while regularly reviewing incomplete student files and disbursing funds only when students are eligible.
• Monitor student accounts for proper financial aid packaging and oversee cash flow to ensuretimelyfunding disbursement.
• Meet with incoming students to explain available aid options and necessary documentation, providing ongoing support for questions and issues while referring them toappropriate stafffor academic advising.
• Perform additional tasks or projects as assigned by the Campus Director of Compliance & Administration, Campus Assistant Director, or Campus Executive Director.

Required Qualifications

• High School Diploma or GED, andFinancial Aid experience
• College level coursework in accounting, finance, or related field
• Strong computer skills, with advanced proficiency in Microsoft Word, Excel, and Outlook, as well as the ability to quickly learn and adapt to new financial aid software and systems.
• Exceptional organizational skills and meticulous attention to detail, enabling the management of multiple tasks andaccuraterecord-keeping in a fast-paced environment.
• Outgoing personality with outstanding interpersonal and communication skills, fostering positive relationships with students, families, and colleagues.
• Ability to thrive in a collaborative team environment, effectively engaging with a diverse college student population and contributing to a supportive campus culture.
• Must not be in default on federal student loans, reflecting a commitment to financial accountability and integrity in managing student aid.
• Strong dedication to providing excellent customer service, ensuring students receivetimelyand informative support throughout the financial aid process.
• Exhibits a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the Supervisor.

Preferred Qualifications

• Proprietary school financial aid experience

What We Offer

• 401(k) and Matching:Secure your future with our competitive retirement savings plan.
• Comprehensive Health Coverage:Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
• Life Insurance:Peace of mind with life insurance options.
• Paid Time Off:Recharge with paid time off to promote work-life balance.
• Employee Assistance Program:Access to resources for personal and professional support.
• Tuition Reimbursement:Invest in your future with financial support for further education.

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.

#AIM #LI-Onsite

AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.