Financial Aid Manager

Northeastern Illinois University; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental and vision benefits

State of Illinois benefits

Job summary

Northeastern Illinois University in Chicago seeks a qualified professional to oversee Direct Loan data transmissions and supervise staff handling these processes. The role includes ensuring timely and accurate data flows to ED, NSLDS and lenders, and coordinating monthly reconciliation with in-house files.

The position requires thorough knowledge of FSA software (EdConnect, COD, SAIG, Partner Portal, NSLDS) and duties in administering loan eligibility and program rules, plus training for staff

Qualifications

• Three years of combined college coursework and/or work experience as described.
• Experience in student services or higher education preferred.
• Supervisory experience in higher education preferred.

Responsibilities

• Direct Loan Data Transmission & Staff Supervision: Responsible for the electronic transmission of Direct Loan data and supervising staff involved.
• Federal Aid & Loan Refund Compliance: Ensure compliance with FSA rules and handle refunds to DOE and lenders.
• Financial Aid Systems Support & Reporting: Provide systems support, run Banner reports, and assist with reporting and roll data updates.

Skills

Staff supervision

Education

College coursework / higher education equivalents

Job description

Job Summary

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students. Provides technical and fiscal reporting support to the financial aid office and serves as a member of the Executive Director's leadership team. Provides administrative, technical and supervisory support in the management flow of Federal Direct Loans, Parent (PLUS) and other agency loans.

Job Description

Direct Loan Data Transmission & Staff Supervision Responsible for the electronic transmission of Direct Loan data as well as the supervision of staff that assists with that effort. Thorough knowledge of FSA software and internet applications (e.g., EdConnect, COD, SAIG, Partner Portal, Knowledge Center, NSLDS). Transmits, imports, exports and monitors the flow of data to and from external agencies and NEIU. Addresses problems and correspondence related to student loan records and in-house flow of student loan files during the monthly reconciliation process. Submits updates to lenders and/or servicers as needed via ELM One and NSLDS. Trains staff on loan certification, loan counseling requirements and loan status updates. Student Loan Eligibility & Program Administration Responsible for determining student eligibility for both Federal Direct and private loan programs. Thorough knowledge of all types of student loan program eligibility including Federal Perkins, Federal Direct, Graduate PLUS, Parent and private loans. Running Banner reports to verify student enrollment and academic progress status. Running Banner process to create Direct Loan originations and for ELM trouble- shooting. Work with UTS to update new year roll data, upgrades and patches into ERP. Federal Aid & Loan Refund Compliance Responsible for returning any funds to the U.S. Department of Education FSA and private lenders when and if a borrower is determined to be ineligible. Work with ELM One on any system challenges or institutional policy changes. Responsible for verifying accuracy of student enrollment and academic progress status. Running Banner processes to create electronic loan applications for Direct Loans. Financial Aid Systems Support & Reporting Responsible for computer systems support, including coordination of daily maintenance and retrieving information for reporting. Serves as a resource person for implementing system-based solutions to financial aid programs, including monitoring loan limits, program length. Curriculum Instruction Program (CIP) codes. Performs other duties/special projects as assigned.

Minimal Qualifications

1. Any one or combination totaling three (3) years (36 months) from the following categories: A. College coursework in any discipline, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) Bachelor's Degree (120 semester hours) equals three (3) years (36 months) B. Work experience managing office, business, or customer service/relations activities. 2. Two (2) years (24 months) of higher education, student services, or closely related experience. 3. One (1) year (12 months) of supervisory experience in higher education, student services, or closely related setting.

Hours

Monday through Friday, 8:30 am - 4:30 pm. (Hours vary based on departmental needs).

Location

NEIU Main Campus (5500 North St. Louis Avenue, Chicago, IL 60625)

Setting

In-office, not eligible for hybrid or remote work.

This position requires a background check.

Salary Range

$30.66/hourly

Benefits

University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). Please visit our Employee Benefits page to learn more about our comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.

Equal Opportunity

Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals.

Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.

Northeastern Illinois University's Main Campus is located on 67 acres in a residential area on the Northwest Side of Chicago. The University has three additional locations in the metropolitan area: the Jacob H. Carruthers Center for Inner City Studies, El Centro and the Center for College Access and Success. Northeastern also is a founding member of the University Center of Lake County consortium campus in suburban Lake County, north of Chicago. Northeastern offers more than 40 undergraduate degree and certificate programs and more than 50 graduate degree, certificate, licensure and endorsement programs.