Financial Aid Counselor — Tuition Remission + 403(b) Benefits

Eastern Mennonite University; Harrisonburg (VA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

403(b) retirement plan

Tuition remission

Medical, dental, vision insurance

Life insurance

Short/Long-term disability

Flexible spending accounts (FSA)

Paid holidays and generous PTO

Relocation assistance

Employee discounts

Job summary

Eastern Mennonite University in Harrisonburg, VA seeks a Financial Aid Counselor to manage student aid portfolios, review applications, and assemble aid packages. The role serves as the primary administrator for financial aid technology, including ISIR processing and compliance with federal/state policies.

Collaboration with Admissions and other departments is essential. The ideal candidate will have a Bachelor’s degree (Master’s preferred) with experience in financial aid and knowledge of

Qualifications

• Bachelor’s degree required.
• Master’s degree and CFAA preferred.
• Experience in financial aid position preferred.
• Experience with Salesforce case management software preferred.
• Knowledge of federal, state, and institutional policies and regulations.

Responsibilities

• Counsel students about financial aid eligibility, procedures, and programs.
• Review returning student applications to determine eligibility and package aid.
• Serve as primary staff for financial aid technology systems and ISIR processing.
• Certify, disburse, and reconcile federal loans, parent loans, and grants.
• Collaborate with Admissions, Business Office, EMU Lancaster and others to resolve issues.
• Provide training and first-line support for financial aid staff.
• Maintain thorough knowledge of applicable policies and regulations.

Job description

Eastern Mennonite University in Harrisonburg, VA seeks a Financial Aid Counselor to manage student aid portfolios, review applications, and assemble aid packages. The role serves as the primary administrator for financial aid technology, including ISIR processing and compliance with federal/state policies.

Collaboration with Admissions and other departments is essential. The ideal candidate will have a Bachelor’s degree (Master’s preferred) with experience in financial aid and knowledge of