Financial Aid Counselor, Scholarships

University of New Orleans; New Orleans (LA); On-site; USD 44,000 - 68,000; Full time

Job summary

LSU New Orleans seeks a Financial Aid Counselor/Scholarships to advise students and families on federal/state aid, loan programs, and scholarship opportunities. You will support eligibility reviews, disbursement, and scholarship delivery.

The role also involves coordinating with scholarship committees, monitoring budgets, preparing for audits, and assisting with enrollment and recruitment events while maintaining confidentiality and professional service.

Qualifications

• Bachelor’s degree required.
• Experience in higher education and familiarity with academic processes.
• Strong written, verbal, and interpersonal communication; ability to handle confidential information.

Responsibilities

• Advises and counsels students, parents and staff on federal/state aid programs.
• Assists with eligibility assessment, funds disbursement and aid reconciliation.
• Administers scholarships and coordinates with committees, bursar and college offices.

Skills

Communication skills

Interpersonal skills

MS Office proficiency

Customer service

Education

Bachelor’s degree

Tools

Workday

EDE Express

Microsoft Office

Job description

Thank you for your interest in LSU New Orleans.Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.You must complete all required portions of the application and attach the required documents in order to be considered for employment.DepartmentStudent Financial Aid CounselingJob SummaryThe Financial Aid Counselor/Scholarships position requires a broad knowledge of federal and state aid programs, federal and state regulations, as well as regulations related to private educational loans.Job DescriptionJob Duties:Advises and counsels students, parents, and staff on all aspects of financial aid programs (federal, state, institutional, private).Understands and informs students, parents, and staff of financial aid policies, procedures, practices, office services, and document completion.Assists with student aid eligibility assessment, funds disbursement, and aid reconciliation procedures.Assists the Centralized Scholarships Coordinator with the administration of the awarding and delivery of scholarships and cash awards including institutional, state grant programs and private programs.Serves as liaison with the Centralized Scholarships Coordinator to the scholarship committees, bursar, college offices, Student Financial Aid Counselors, Finance and Administration, Advancement and other appropriate personnel for the administration of all scholarships including budget projections.Assist with the reconciling and monitoring for budgets for each scholarship program.Monitor continuing eligibility of all recipients.Conduct presentations regarding scholarships as needed.Assist Admissions with scholarship initiatives.Assist in the development of process and procedure for scholarships.Meet with auditors as requested.Assist with the processing of FISAP Report.Interacts in a congenial, helpful manner answering telephone calls and emails from parents, students, and the UNO community.Provides information and guidance to help counsel students concerning student loan debt, specifically how to manage debt, repayment of loans, and the obligations associated with student debt.Participates in activities aimed at professional development and customer service.Actively assists with events promoting enrollment and recruitment services.Other duties as assigned.The above statements are intended to describe the general nature and level of work duties to be performed by the individual holding the position of Financial Aid Counselor, Scholarships. The items above are not intended to be an exhaustive list of all responsibilities, duties, or skills required of this position.Required Qualifications:Bachelor’s degree.Experience working within a higher education institution, demonstrating familiarity with academic processes.Candidate must have strong written, verbal and interpersonal communication skills; good computer skills and able to demonstrate working knowledge of Microsoft Office products, i.e. Excel, Word; excellent organizational skills and ability to manage multiple tasks with a high level of accuracy in an environment with frequent interruptions; and, ability to handle information in a confidential and professional manner.The candidate must also be able to work independently, be goal oriented and function as part of a team.The candidate must be able to work some late nights and weekends for university functions and off-campus financial aid workshops and college fairs.Desired Qualifications:Advanced degree.Experience working in financial aid or related higher education financial aid setting.Technical experience working with Workday and EDE Express.Required AttachmentsPlease upload the following documents in the Resume/Cover Letter section.Detailed resume listing relevant qualifications and experience;Cover Letter indicating why you are a good fit for the position and LSU New Orleans;Names and contact information of three references;Applications that do not include the required uploaded documents may not be considered.Posting Close DateThis position will remain open until filled.Note to Applicant:Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.References will be contacted at the appropriate phase of the recruitment process.This position may require a criminal background check to be conducted on the candidate(s) selected for hire.As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.