Financial Aid Counselor
Sheridan College
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Benefits offered by this job
Job summary
The Financial Aid Counselor at Northern Wyoming Community College District provides guidance on federal, state, institutional aid and scholarships. You will help students navigate eligibility, applications, and funding options while ensuring compliance with regulations and college policies.
The role supports student access, retention, and success, reporting to the Director of Financial Aid. Requires an associate degree with preferred bachelor’s and strong customer service skills in a diverse
Qualifications
- Associate’s degree required; bachelor’s degree preferred.
- Experience with financial aid databases and software.
- Excellent customer service in a diverse environment.
- Demonstrate attention to detail and strong problem-solving skills.
Responsibilities
- Advise students and families on financial aid options and programs.
- Assist students with FAFSA completion and documentation.
- Determine eligibility and maintain accurate student records.
- Collaborate with campus departments to support student success.
Skills
Education
Tools
Job description
All NWCCD job postings are contingent on funding. Transcripts will be required and may be attached to your online application documents under “Transcripts” and for additional space, under “Other Documents” or emailed to: HR@sheridan.edu. Letters of recommendation are highly recommended and can be attached to your online application documents (up to three letters), or may be sent to Human Resources at HR@sheridan.edu.
Department Student Services
Location Sheridan
Posting Category Staff
Hiring Range $18.44 - $23.06
Full Salary Range $18.44 - $27.67
- Employer paid retirement plan (17.62% employer paid; 1.50% employee paid)
- Group Health, Dental and Life Insurance, including Flex Benefits
- 20 days paid annual leave
- Four days per year paid personal leave
- 16 paid holidays per year
- Paid medical, emergency and bereavement leave
- Choice of free meals swipes to use each semester in modern campus dining facility
- Employee and family tuition waivers
- Collaborative work environment
- Onsite fitness center and walking track
- Verizon, Microsoft, Dell and HP employee discounts
Months Worked Annually Full-time 12 months
- Standard office environment
- Occasional evenings and weekends
- Must possess a valid driver’s license and an acceptable driving record
- Some lifting may be required
Posting Number
Posting Number 20151012P
Job Posting Date
Job Posting Date 06/30/2026
Initial Review Date
Open Until Filled Yes
The Financial Aid Counselor provides guidance and support to current and prospective students regarding financial aid programs, application processes, eligibility requirements, and funding options. This position helps students navigate federal, state, institutional, and scholarship aid programs while ensuring compliance with applicable regulations and college policies. The Financial Aid Counselor plays a key role in promoting student access, retention, and success.
Reports To Director of Financial Aid
- Associate’s degree required, bachelor’s degree preferred, from an accredited college or university.
- Computer databases and records maintenance.
- Basic accounting skills in relation to maintaining budgets and reconciling.
- Evidence of excellent customer service in a diverse environment.
- Demonstrate a high level of processing with documented attention to detail.
- Strong problem-solving and conflict-resolution skills.
- Numbers-oriented and strong understanding of budgeting principles.
- Strong interpersonal, communication, and customer service skills.
- Excellent organizational skills and attention to detail.
- Proficiency with Microsoft Office and student information systems/databases.
- Ability to plan and present informational programs to individuals and groups.
- Work independently and multitask.
- Understanding of integrated database systems.
- Ability to explain complex information clearly and compassionately to diverse populations.
- Ability to work independently and collaboratively as part of a team.
- Ability to maintain confidentiality and exercise sound judgment.
- Familiarity with Colleague or other financial aid management systems is preferred.
- Office environment with occasional heavy lifting.
- Frequent interaction with students, faculty, staff, and community members.
- Occasional evenings and weekends.
- Must possess a valid driver’s license and an acceptable driving record.
- Mobility to move around campus is required.
Sheridan College is located in historic Sheridan, WY at the foot of the beautiful Big Horn Mountains, minutes away from a variety of outdoor recreational activities. Sheridan is ranked “America’s Top Western Town” by True West magazine and is a vibrant community. Sheridan College is a vital component in the community.
NWCCD also includes a small campus site in Buffalo, WY.
- Experience in higher education financial aid programs is preferred.
- Minimum of one academic year of experience in a financial aid office is preferred.
All NWCCD job postings are contingent on funding. Transcripts will be required and may be attached to your online application documents under “Transcripts” and for additional space, under “Other Documents” or emailed to: HR@sheridan.edu. Letters of recommendation are highly recommended and can be attached to your online application documents (up to three letters), or may be sent to Human Resources at HR@sheridan.edu.
These are the job duties for required of the position.
40%
- Advise students and families on financial aid options, including grants, scholarships, loans, work-study, and payment plans.
- Assist students with completing and understanding the FAFSA and related financial aid documentation.
- Counsel students regarding satisfactory academic progress, verification requirements, special circumstances, and appeals processes.
- Communicate financial aid information clearly through in-person meetings, phone calls, email, workshops, and outreach events.
35%
- Review financial aid applications and supporting documentation for accuracy and completeness.
- Determine student eligibility for financial aid programs in accordance with federal, state, and institutional regulations.
- Maintain accurate student records in the college’s student information system.
25%
- Collaborate with admissions, registrar, business office, advising, and other campus departments to support student success.
- Participate in outreach and recruitment activities, including orientation sessions, financial literacy workshops, and community events.
- Stay current on changes to financial aid regulations, policies, and best practices.
- Ensure confidentiality and compliance with FERPA and federal financial aid regulations.
- Perform other related duties as assigned.
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- NWCCD Website
- Personal Referral
- Indeed
- HigherEd Job
- The Chronicle of Higher Education
- Local Newspaper: Sheridan Press
- Local Newspaper: Gillette News Record
- Local Newspaper: Buffalo Bulletin
- Other Advertisement/Publication
- Other
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