Financial Aid Counselor

Viterbo University; La Crosse (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Viterbo University is seeking a Financial Aid Counselor to join our Financial Aid team. This full-time, 12-month, exempt position provides financial aid counseling and administers aid programs to support student success.

The role emphasizes front-line service and accurate processing of awards, with strong analytical and communication requirements. The ideal candidate will be student-focused and detail-oriented, with at least a Bachelor’s degree and several years of experience in financial aid

Qualifications

• Bachelor's degree required.
• Minimum two years of financial aid experience preferred
• Strong analytical, communication, managerial, and technology skills.

Responsibilities

• Provides financial aid counseling and front-line customer service to current and prospective students, parents, and staff.
• Supports communications activities such as document tracking, missing information, and award letter generation.
• Administers all WI state funding and programming, including reconciliation
• Perform Need Analysis and Awarding
• Study Abroad liaison to the Financial Aid Office
• Manage private student loan certifications, disbursements and adjustments
• Reconcile federal student loan program
• Other financial aid or related duties as assigned by the Director or Assistant Director of Financial Aid.

Skills

Customer service

Analytical skills

Communication skills

Education

Bachelor's degree

Job description

Viterbo University is seeking a Financial Aid Counselor to join our Financial Aid team. This position plays a key role in supporting student success by providing financial aid counseling, administering aid programs, and ensuring accurate processing of financial aid awards and funding. The ideal candidate will be student-focused, detail-oriented, and possess strong analytical and communication skills. This is a full-time, 12-month, exempt position.

Responsibilities

• Provides financial aid counseling and front-line customer service to current and prospective students, parents, and staff.
• Supports all communications activities such as document tracking, missing information, and award letter generation.
• Administers all WI state funding and programming, including reconciliation
• Perform Need Analysis and Awarding
• Study Abroad liaison to the Financial Aid Office
• Manage private student loan certifications, disbursements and adjustments
• Reconcile federal student loan program
• Other financial aid or related duties as assigned by the Director or Assistant Director of Financial Aid.

Qualifications

• Bachelor's degree required.
• Minimum two years of financial aid experience preferred
• Strong analytical, communication, managerial, and technology skills.

Alignment

Viterbo University seeks employees who will embrace the University mission and incorporate our values into their day-to-day work.

Mission

The Viterbo University community prepares students for faithful service and ethical leadership.

Values

In keeping with the tradition of our Franciscan founders, we hold the following core values:

• Contemplation, reflecting upon the presence of God in our lives and work
• Hospitality, welcoming everyone we encounter as an honored guest
• Integrity, striving for honesty in everything we say and do
• Service, working for the common good in the spirit of humility and joy
• Stewardship, practicing responsible use of all resources in our trust

About the University

Viterbo University is a private, not-for-profit, Catholic, Franciscan institutions founded by the Franciscan Sisters of Perpetual Adoration in 1871. Viterbo offers a student-centered liberal arts education with a wide range of undergraduate, graduate, and professional programs. Located in La Crosse, Wisconsin, the university is nestled along the scenic Mississippi River and surrounded by the stunning bluffs. The local area combines natural beauty with a vibrant, welcoming community, offering opportunities for outdoor recreation, arts and culture. Together, Viterbo and La Crosse provide an exceptional place to live, work, and make a difference.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship at this time.

The university does not unlawfully discriminate on the basis of sex or engage in sex discrimination in any education program or activity that the university operates. Title IX's mandate not to discriminate on the basis of sex extends to students, employees, applicants for employment, and other persons in all aspects of the university's programs, activities, and operations. Inquiries regarding how Title IX applies to the university may be referred to the university Title IX coordinator, to the U.S. Department of Education Office of Civil Rights, or to both.

Contact information for the Title IX coordinator is available at Title IX: Sex and Gender Discrimination or Harassment | Viterbo University