Financial Aid Coordinator

Universal Technical Institute; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Health Plan Enrollment

Paid Time Off

Retirement Matching

Paid Parental Leave

Pet Insurance

Tuition Waiver

Job summary

Universal Technical Institute, Inc. is seeking a Financial Aid Coordinator in Orlando, FL to provide administrative support for the Financial Aid Department. The role emphasizes precise, guideline-based tasks and a patient, task-focused approach to ensure accurate work output.

The position is onsite with a pay range of $15–$22 per hour, offering a benefits package including health coverage, paid time off, and retirement matching after probationary periods.

Qualifications

• High school diploma or GED required.
• One year of customer service experience.
• Previous multi-line telephone experience is a plus.

Responsibilities

• Monitor student traffic for the Financial Aid Department.
• Notify staff when students arrive for appointments
• Answer busy multi-line phone system in a professional manner.
• Send out all mailings for the Financial Aid Department and date stamp and disseminate large volume of mail to appropriate staff.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.
• Other duties as assigned.

Skills

Organizational skills

Communication

Interpersonal skills

Multitasking

MS Office

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Position Overview

The Financial Aid Coordinator provides administrative support for Financial Aid at Universal Technical Institute, where we are driven to make a difference. This role is focused on producing high-quality, detailed work based on established standards, guidelines, and procedures.The ideal candidate will have a high level of patience and a willingness to handle and complete one task at a time in order to create precise and consistent work output.

Pay Range: $15-22Location:Orlando, FL

What We Offer

• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered

What You'll Do

• Monitor student traffic for the Financial Aid Department.
• Notify staff when students arrive for appointments
• Answer busy multi-line phone system in a professional manner.
• Send out all mailings for the Financial Aid Department and date stamp and disseminate large volume of mail to appropriate staff.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.
• Other duties as assigned.

What You'll Bring

Education / Experience

• High school diploma or GED required
• One year of customer service experience.
• Previous multi-line telephone experience is a plus.

Skills

• Must have excellent organizational skills and be very detail-oriented.
• Strong communication skills verbal and written.
• Excellent interpersonal skills
• Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)

Abilities

• Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
• Must be able to stoop, kneel, crouch, or crawl 5% or less of the workday
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
• Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.

Work Environment

• Work is performed indoors in a climate-controlled environment.
• This position is designated as Onsite.

About Us

It’s all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

About Us

Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.