Financial Aid Coordinator

Southern Illinois University at Carbondale; Carbondale (IL); On-site; USD 36,000 - 52,000; Full time

Job summary

Southern Illinois University at Carbondale is seeking an Administrative Assistant in Financial Aid to support student eligibility, award processing, and information dissemination regarding aid programs. The role involves coordinating file management, validating data, and assisting with scholarship and grant administration.

The position requires a mix of college coursework and/or related experience, including coordination of office activities and at least one year in higher education or student

Qualifications

• Three years total from the listed education or experience categories.
• Experience coordinating office, business, or customer service activities.

Responsibilities

• verifies student eligibility criteria and reviews and awards applicants for financial aid in accordance with federal, state, and institutional regulations and policies; enters, updates, and processes award notifications
• assists students with locating institutional grants and scholarships
• responsible for the alternative loan packaging process by determining eligibility, awarding, and performing data entry including the management of certification of alternate loans
• oversees all aspects of the file management system
• manages correspondence and provides general financial information concerning account receivables, tuition assistance, and other financial programs
• monitors students eligibility to receive financial aid
• notifies external servicing centers of student status and activities
• works with students and agencies to resolve discrepancies; participates in the evaluation process for appeals
• participates in the development of forms, letters, and brochures needed to collect financial aid data
• reviews changes in regulations affecting campus-based programs; recommends procedural changes
• serves as liaison with other University organizations that work with the Financial Aid Office
• participates in workshops and presentations for internal and external audiences
• reviews and collaborates to ensure current financial aid information is on the university website
• assists with direction, management, and administration of scholarship and grant programs
• coordinates, schedules and provides in-service training and staff meetings as delegated
• prepares and coordinates statistical, operating, and planning records and reports; maintains spreadsheets; ensures accuracy
• processes and tracks all verification documentation submitted to the Office of Financial Assistance

Education

College coursework or degree

Associate degree or 60 semester hours

One year of higher education or student services experience

Job description

Description

The starting wage for this position is listed above. Thisposition is represented by ACsE/IEA-NEA: Associate of Civil ServiceEmployees. For more information regarding salary and other detailsplease visit : https://laborrelations.siu.edu/labor-contracts/

Employees at this level provide assistance in carrying out thetechnical functions in the management of student financial aidprograms. They work under general supervision from a designatedsupervisor.

Examples of Duties

• verifies student eligibility criteria and reviews and awardsapplicants for financial aid in accordance with federal, state, andinstitutional regulations and policies; enters, updates, andprocesses award notifications;
• assists students with suggestions for locating institutional grantsand scholarships;
• responsible for the alternative loan packaging process bydetermining eligibility, awarding, and performing data entry ?including the management of certification of alternativeloans;
• oversees all aspects of the file management system;
• manages correspondence and provides general financial informationconcerning account receivables, tuition assistance, and otherfinancial programs;
• monitors students eligibility to receive financial aid;
• notifies external servicing centers (e.g., the National StudentLoan Data System, as required by Federal law) of student status andactivities;
• works with students and agencies to resolve discrepancies;participates in the evaluation process for appeals;
• participates in the development of forms, letters, and brochuresneeded to collect financial aid data from student applicants;
• reviews changes in regulations affecting various campus-basedprograms, guaranteed loans, state grants, and institutionalprograms; recommends changes in procedure to meet changingregulation needs;
• serves as liaison with other University organizations that workwith the Financial Aid Office and outside agencies;
• participates in workshops and presentations for internal andexternal audiences;
• reviews and collaborates to make sure that current financial aidinformation is available on the university website;
• assists with the direction, management, and administration ofscholarship and grant programs;
• coordinates, schedules and provides in-service training and staffmeetings as delegated;
• prepares and coordinates the preparation of statistical, operating,and planning records and/or reports; maintains spreadsheets forvarious institutional programs for tracking and balancing purposes;ensures accuracy, completeness, and compliance withregulations;
• processes and tracks all verification documentation submitted tothe Office of Financial Assistance; enters all requiredcorrections;
• performs accounting functions related to grant and scholarshipaccounts which may include reconciling awards andpayments/transactions within an electronic record system;
• analyzes data from various agencies to determine if Federal DirectStudent Loans and Federal Pell Grants awarded must be reduced toavoid overpayment;
• performs duties of the lower level in this series asrequired;
• performs other related duties as assigned.

Qualifications

1. Any one or combination totaling three (3) years (36 months)from the categories below:
   1. College coursework in any discipline, as measured by thefollowing conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associates Degree (60 semester hours) equals eighteen months(18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelors Degree (120 semester hours) equals three (3) years(36 months)
   2. Work experience coordinating office, business, or customerservice/relations activities.
2. One (1) year (12 months) of higher education, student services,or closely related experience.

Supplemental Information

Illinois Residency Requirement:

Pursuant to the StateUniversities Civil Service System, out-of-state candidates mustestablish Illinois residency within 180 calendar days of the startdate for this position.

About Civil Service Examination/Testing:

The Civil Serviceexamination for this classification is based on your applicationmaterials and responses to the supplemental questions. Noparticipation other than submission of application materials isrequired from applicants that qualify to take the exam. If you meetthe minimum required qualifications for this position, yourapplication will move forward for examination/testing in which youwill receive a score calculated based on your education andexperience, and your name will be placed on the active employmentregister by exam score. This score will be emailed to the emailaddress noted on your application. After the application deadline,the names within the top three scores will be referred to thedepartment for interview.

Sponsorship for Work Authorization is not available. For moreinformation visit https://policies.siu.edu/policies/employment-non-us-citizens.php