Financial Aid Advisor-Remote

Lincoln Tech; Hartford (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life and Disability Insurance

401(k) with Company Match

Paid Time Off and Holidays

Growth Opportunities

Ongoing Training Support

Job summary

Lincoln Tech seeks a Financial Aid Advisor to assist students, staff, and external partners with financial aid programs. You will perform needs analyses, generate tentative awards, and track documentation in compliance with policies and regulations.

You will address inquiries, resolve issues, and ensure timely, accurate processing of financial aid packages while maintaining excellent customer service and staying current with regulatory changes.

Qualifications

• Minimum of 1 year financial aid experience in a college or university financial aid office.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Functional knowledge of Microsoft Office systems.

Responsibilities

• Outbound contact to newly enrolled High School assigned students and parents to conduct financial aid overviews.
• Deliver positive customer service-based presentation and responses to student financial aid inquiries.
• Provide enrolled students for future class starts with accurate information regarding the application process and their eligibility for state and/or federal assistance or alternative financing.
• Collect information and determine a student's eligibility through an approved needs analysis.
• Advise students of their obligations to provide information and the resulting consequences when verification or documentation of status is required.
• Answer student questions concerning their financial aid package professionally, accurately and in a positive manner.
• Review student financial aid applications/student loans for completeness and accuracy. Initiate appropriate tracking system for applications and missing documentation which the student must complete.
• Perform diligent follow-up on missing paperwork due from students to complete their files in a timely manner.
• Possible travel to HS remote events
• Attend relevant workshops and trainings to remain current with regulatory changes and to earn Continuing Education Units as required for State certification

Skills

Financial aid experience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Lincoln Tech is seeking a Financial Aid Advisor to provide information and assistance to students, campus administrative staff, faculty, and representatives of outside agencies on a variety of financial aid programs. Perform approved needs analysis and generate a tentative award program. Initiate document tracking and process paper flow as required. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policies, procedures and legal requirements.

Requirements

• High School Diploma or equivalent
• Minimum of 1 year financial aid experience in a college or university financial aid office; or an equivalent combination of education, training, and experience
• Ability to deal with problems involving several concrete variables in standardized situations
• Functional knowledge of Microsoft Office systems

Responsibilities

• Outbound contact to newly enrolled High School assigned students and parents to conduct financial aid overviews
• Deliver positive customer service-based presentation and responses to student financial aid inquiries
• Provide enrolled students for future class starts with accurate information regarding the application process and their eligibility for state and/or federal assistance or alternative financing
• Collect information and determine a student's eligibility through an approved needs analysis
• Advise students of their obligations to provide information and the resulting consequences when verification or documentation of status is required
• Answer student questions concerning their financial aid package professionally, accurately and in a positive manner
• Review student financial aid applications/student loans for completeness and accuracy. Initiate appropriate tracking system for applications and missing documentation which the student must complete
• Perform diligent follow-up on missing paperwork due from students to complete their files in a timely manner
• Possible travel to HS remote events
• Attend relevant workshops and trainings to remain current with regulatory changes and to earn Continuing Education Units as required for State certification

Full-Time Benefits

• Medical, Dental, Vision
• Life and Disability Insurance
• 401(k) with Company Match
• Paid Time Off and Holidays
• Growth Opportunities
• Ongoing Training Support

For over 75 years Lincoln Tech has been one of the nation's leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, and Information Technology. Lincoln Tech is an Equal Opportunity Employer.

Learn More

• Email: [e-mail]
• Website: www.lincolntech.edu/careers