Financial Aid Advisor I

National-College-of-Business-; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental/Vision insurance

401(k) with employer match

Disability insurance (short/long)

Life insurance

Education assistance

Talent referrals

TicketsatWork discounts

Birthday day off after 2 years

Job summary

Northbridge University is seeking a Financial Aid Advisor I to assist students in securing federal and institutional aid, ensuring timely service and regulatory compliance. The role requires coordinating with academic and service offices to support retention and institutional goals.

Responsibilities include managing student records, guiding FAFSA submissions, and providing high-quality customer service. The position may involve extended hours, including evenings and weekends, to meet objectives.

Qualifications

• Completed high school diploma or higher.
• At least 2 years of experience directly related to the duties and responsibilities specified.
• Ability to work extended hours (which will include evenings and weekends), in order to meet business objectives.

Responsibilities

• Comply with all policies, procedures, programs and services of the Financial Aid Department to ensure compliance.
• Maintain communication and collaboration with the academic area, other service offices and Supervisor to contribute to student retention and institutional goals.
• Provide students with a high-level service experience.
• Manage student systems and authorized federal government systems (NSLDS, COD and FPP).
• Comply with Document Retention policy and proper filing.
• Collaborate in maintaining student records with required documents.
• Receive documents and evidence from students as required by regulations.
• Provide orientation and assistance to students and prospects related to financial aid services and FAFSA.
• Support and follow up on students regarding FAFSA submission via FAA Access to CPS Online and document submission.
• Provide official communications and documents to students and prospects ( Welcome Letter, Orientation Document, etc.).
• Review and document student financial history to identify eligibility factors and guide accordingly.

Education

High School Diploma or higher

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Adm Reg Cutler Bay, FL, US

Financial Aid Advisor I provide students with the maximum amount of financial assistance to which they are eligible, in accordance with applicable regulations, with timely service and the highest quality in coordination with other departments to ensure that the institutional development goals are met.

• Completed high school diploma or higher.
• At least 2 years of experience directly related to the duties and responsibilities specified.
• Ability to work extended hours (which will include evenings and weekends), in order to meet business objectives.

Essential Duties and Responsibilities:

• Responsible to comply with all policies, procedures, programs and services of the Financial Aid Department to ensure compliance.
• Maintain adequate communication and collaboration with the academic area, other service offices and Supervisor in order to contribute to student retention, Institution goals and prevent delays that can affect the daily operation.
• Provide student with a high-level service experience.
• Properly manage our student system and authorized federal government systems (NSLDS, COD and FPP).
• Comply with the Document Retention policy and disposal of documents. In addition, to perform a proper filing process.
• Collaborate in maintaining student records with all the required documents duly completed and preserved.
• Responsible for receiving documents and/or evidence submitted by the students, as required by federal, state and institutional regulations.
• Provide orientation and assistance to students and/ or prospects related to financial aid services, administrated funds, their eligibility criteria and the application process.
• Support and follow up on students and/ or prospects regarding the process of completing their Free Application for Federal Student Aid (FAFSA) via the FAA Access to CPS Online and submitting any required document.
• Responsible in provided students and or prospects official communications and documents such as but not limited to: Welcome Letter, Orientation Document, Consent to receive electronic communications, Student Guide, Student authorization; among others.
• Responsible for reviewing and documenting the student's financial history to identify possible aspects that limit the student's eligibility such as; default loans; maximum use of Federal Pell Grant (LEU); among others and guide students accordingly.

• Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care
• Dental/Vision Insurance Coverage
• 401[k] with 50% Employer Matching
• Short-Term Disability Life Insurance
• Supplemental Life Insurance Options
• Growth Opportunities / Education Assistance and Professional Development Benefits
• Group Life Insurance
• Long Term Disability
• Talent Referral Program
• TicketsatWork - Discount Entertainment Program
• Enjoy a paid day off on your birthday (available to full-time employees after two years)

Why Join Northbridge University?

At Northbridge University, you become part of a community devoted to academic excellence, innovation, and human development. Every employee, from faculty to administrative staff, plays a key role in advancing the growth of our students while enhancing their own professional journey. We foster a culture of teamwork, respect, and ongoing learning, where innovative ideas are welcomed and talent is supported. Our employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.

At Northbridge University, you’re not just building a career, you’re creating a meaningful purpose.

Northbridge University is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.