Financial Aid Advisor

Joyce University; Draper (UT); Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

PTO

Paid holidays

401(k) match

Medical, dental, and vision

Disability insurance

Professional development

Collaborative team environment

Job summary

Joyce University seeks a Financial Aid Advisor to guide students through the aid process, from FAFSA to packaging, and ensure eligibility for federal, state, and institutional aid. You will counsel families, manage verification, and collaborate across departments to support enrollment and retention.

The role emphasizes service, accuracy, and compliance, with opportunities for professional growth and flexible work options.

Qualifications

• 2–3 years of experience working directly with students and families in Financial Aid.
• Working knowledge of Title IV financial aid regulations.
• Bachelor’s degree preferred, but not required.

Responsibilities

• Guide students through the financial aid process from FAFSA to award packaging.
• Review applications and determine eligibility for federal, state, and institutional aid.
• Award and adjust aid packages in compliance with regulations and policies.
• Counsel students and families via appointments, calls, email, and virtual tools.
• Manage verification files, resolve discrepancies, and submit corrections.
• Collaborate across departments to support enrollment and retention.
• Present at orientations and information sessions.
• Support exit counseling for withdrawals or graduations.
• Contribute to team initiatives and university events.

Skills

Analytical skills

Communication

Data & compliance

Sound judgment

Service mindset

Team collaboration

Education

Bachelor’s degree

Job description

Description

Join Us in Transforming Healthcare Education

At Joyce University, we believe every student can, should, and will succeed—and financial aid advisors play a vital role in making that belief a reality. As a Financial Aid Advisor, you’re do more than process paperwork—you’ll guide students and families through one of the most important decisions of their educational journey with clarity, care, and confidence.

This role is ideal for someone who thrives at the intersection of service, compliance, and student advocacy, and who wants their work to directly impact lives and future healthcare professionals.

What You’ll Do

• Guiding students through the financial aid process, from FAFSA completion to award packaging
• Reviewing and analyzing financial aid applications to determine eligibility for federal, state, and institutional aid
• Awarding and adjusting aid packages in compliance with all applicable regulations and policies
• Counseling students and families through individual appointments, workshops, phone calls, email, and virtual tools
• Managing verification files, resolving discrepancies, and submitting required corrections
• Evaluating special and unusual circumstances with sound judgment and empathy
• Collaborating across departments to support enrollment, retention, and student satisfaction
• Presenting at orientations, information sessions, and student forums
• Supporting exit counseling for students who withdraw or graduate
• Contributing to team initiatives, continuous improvement efforts, and university events

Your work ensures students have access to the resources they need—and the confidence to move forward.

What’s in It for You

• A generous self-directed PTO policy that supports balance and flexibility
• Paid holidays and a 401(k) with employer match
• Comprehensive medical, dental, and vision insurance
• Fully paid short-term and long-term disability coverage
• Professional development opportunities and world-class continuing education assistance
• A supportive, collaborative team environment where your voice is valued

Requirements

What You Bring

We’re looking for someone who leads with service, communicates clearly, and values precision.

Qualifications And Experience

• 2–3 years of experience working directly with students and families in Financial Aid
• Working knowledge of Title IV financial aid regulations
• Bachelor’s degree preferred, but not required

Skills and Strengths

• Strong analytical and problem-solving abilities
• Clear, compassionate communication—written and verbal
• Comfort working with data, calculations, and compliance requirements
• Ability to exercise sound judgment in nuanced or sensitive situations
• A service-oriented mindset with a genuine desire to help others succeed
• Collaborative, accountable, and adaptable in a fast‑paced environment

Why Joyce University

At Joyce University, our culture is built on integrity, service, learning, and connection. We invest in our people because we know empowered employees create empowered students.

• Mission-driven work that directly supports student success
• Supportive, collaborative team environment
• Opportunities for professional growth and continuous learning
• Flexibility with on-campus or remote work options for highly qualified candidates
• A university culture that values people, purpose, and progress

Here, your expertise matters. Your voice is heard. And your work helps shape the future of healthcare education.